
10.000+ Mitarbeiter
🏭 Fertigung
💼 Beratung
📦 Logistik
Manufacturing • Consulting • Logistics
Sartorius ist ein führender internationaler Partner der Life-Sciences-Forschung und der biopharmazeutischen Produktion.
🕒 vor 21 Tagen
🗽 New York, Massachusetts – Remote
⏰ Vollzeit
🟢 Junior
🟡 Mittelstufe
🦅 H1B-Visum-Sponsor
👻 Geisterscore 10%
🗣️🇺🇸🇬🇧 Englisch erforderlich
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10.000+ Mitarbeiter
🏭 Fertigung
💼 Beratung
📦 Logistik
Manufacturing • Consulting • Logistics
Sartorius ist ein führender internationaler Partner der Life-Sciences-Forschung und der biopharmazeutischen Produktion.
• Provide high-level, in-depth technical support and expertise to customers using Sartorius BioAnalytics products, specifically Incucyte live-cell analysis systems • Provide pre-sales support to sales colleagues throughout the sales process • Work with sales colleagues to drive sales and use of Incucyte instruments, reagents, consumables, and software modules • Identify customer needs and problems and introduce appropriate product solutions • Perform product demonstrations by establishing detailed experimental plans and setting appropriate expectations • Identify necessary reagents and guide customers through experimental optimization and execution • Help with assay setup and train relevant laboratory personnel • Conduct on-site training and remote support sessions for Incucyte instrumentation and software • Support ongoing assays and drive expansion into new application areas using Sartorius technology • Collect customer feedback to drive new product development • Maintain diligent records of customer interactions and training in the CRM database • Perform other related duties as required
• Bachelor's degree in Life Science, Biology, or related field • 2+ years of field experience in a similar application scientist or technical support role, or a combination of laboratory experience with customer support roles • 2+ years of experience training laboratory personnel in the use of instruments and software • Extensive experience in cell biology, cell culture, microscopy techniques, and image analysis • Experience with immune oncology, organoid-based assays, and/or image-based viability assays preferred • Valid driver's license with a good driving record • Ability to troubleshoot, problem-solve, and resourcefully improvise in complex scenarios • Demonstrated aptitude for the selling process and ability to work as a team player • Results- and success-oriented, with proven ability to organize, develop, and follow through on tasks and plans • Attention to detail and ability to organize and independently prioritize numerous responsibilities • Excellent verbal and written communication skills • Identification with Sartorius core values: Sustainability, Openness, and Enjoyment • Up to 15% overnight travel on business days
• Mentoring, leadership programs, and internal seminar offerings • Paid vacation, sick time, corporate holidays, and community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • Mutual support, team spirit, and international collaboration • Communities on topics such as Coaching, Agile Working, and a Businesswomen’s Network • Medical plans • Dental coverage • Vision coverage • Employee Assistance Program (EAP) • Wellness programs • Smart buildings with the latest technology and equipment • 401(k) with generous company match • HSA • FSA for dependent care and healthcare spending • Transportation Commuter Account • Basic Life Insurance • AD&D • Family Planning & Women’s Health • Health Advocate • Supplemental Life Insurance for employee, spouse, and dependents • Legal Services • LTD & STD • Critical Illness Insurance • Student Loan Tuition Refinance Service
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