Manager, Enterprise Applications

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Savista

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 1994

💼 Beratung

📦 Logistik

🏥 Gesundheitswesen

Consulting • Logistics • Healthcare

Savista ist ein Full-Service-Anbieter für das Revenue Cycle Management mit über 30 Jahren Erfahrung im Gesundheitswesen. Sie unterstützen Gesundheitsorganisationen dabei, finanzielle Ergebnisse zu verbessern, indem sie Dienstleistungen wie Forderungsmanagement, Ablehnungsmanagement, klinische Dokumentationsintegrität, Anspruchsberechtigung & Anmeldung sowie HIM-Outsourcing anbieten. Savista fungiert als Erweiterung der Gesundheitsteams, um Prozesse zu optimieren und die Effizienz zu steigern, um die Compliance sicherzustellen und patientenorientierte Servicequalität zu fördern. Das Unternehmen hat Anerkennung und branchenspezifische Auszeichnungen für seine effektiven und qualitativ hochwertigen Lösungen erhalten.

Beschreibung

• Serve as the primary IT/technical owner for Workday HCM and Workday Financials • Maintain Prism data ingestion from Salesforce and third-party sources for headcount planning and reporting • Support Workday Financials configuration and related banking, payroll, Concur, and planning integrations • Own global colleague onboarding automation connecting Workday, Active Directory, and Freshworks • Drive platform initiatives and build product roadmaps based on stakeholder input • Maintain relationships, hours, queues, and escalations with external support vendors • Serve as the primary IT/technical owner for Salesforce and administer Sales Cloud, Data Cloud, and Marketing Cloud Account Engagement • Maintain Salesforce integrations and oversee Copado DevOps and release management • Administer and optimize the Freshworks ITSM platform and service catalog • Own Freddy AI and the Teams-based ServiceBot conversational AI • Maintain Workday–Freshworks–Active Directory onboarding/offboarding automation • Support client application ticket routing and coordinate with the Randstad Tier 1/2 service desk • Own Smartsheet administration, license rationalization, and integrations • Own Evisort contract lifecycle management and maintain DocuSign as the contract execution platform • Maintain CLM governance, workflows, retention rules, and integrations with Workday and Salesforce • Administer Aha! Labs, Loopio, and other enterprise applications • Serve as IT liaison to Marketing, HR, and learning-platform stakeholders • Provide thought leadership and rollout support for enterprise AI initiatives • Partner with Procurement on vendor pricing, contract terms, and performance management • Own public-facing publishing for the File Format Standards project • Support vendor-related security incident response and client offboarding automation • Maintain Salesforce-to-Workday Prism headcount planning data flow • Create and administer processes for communicating enterprise application and integration changes • Lead and develop a team of four • Set team priorities, review work quality, provide technical guidance, and escalate complex application issues

🎯 Anforderungen

• 7+ years of experience administering and supporting enterprise applications such as Workday, Salesforce, Freshworks, or similar platforms • Experience with contract lifecycle management platforms preferred • Demonstrated experience leading and developing a technical support/development team • Strong cross-functional stakeholder management with HR, Finance, Commercial, and Marketing teams • Experience with vendor management, contract negotiation, and renewal processes • Familiarity with data architecture, system integration concepts, and API-based application connections • Excellent written and verbal communication skills; able to translate technical issues for non-technical stakeholders • Healthcare or Revenue Cycle Management industry experience preferred • Salesforce Certified Administrator certification preferred • Workday Pro Certification (HCM or Financials) preferred • ITIL Foundation certification preferred • PMP certification preferred

🏖️ Vorteile

• Salary range of $125,000-$150,000 annually • Certified Great Place to Work 4 years in a row