Federal Travel Account Manager – Travel Management Services

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Seneca Holdings

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501 - 1000 Mitarbeiter

🤝 B2B

⚕️ Krankenversicherung

B2B • Environment • Healthcare Insurance

Seneca Holdings ist eine diversifizierte Beteiligungsgesellschaft, die in eine Reihe von Sektoren investiert, darunter Technologie, Gesundheitswesen und Energie. Mit einem Fokus auf langfristiges Wachstum und Wertschöpfung strebt Seneca Holdings an, Chancen über seine Investitionen zu identifizieren und zu entwickeln, um Innovation und Effizienz voranzutreiben.

Beschreibung

• Serve as the primary point of contact for assigned federal government travel accounts • Build and maintain long-term, trust-based relationships with federal agency stakeholders and program managers • Ensure compliance with federal travel regulations, agency policies, and contractual service requirements • Analyze travel spend, program performance, and utilization to recommend cost-effective and policy-compliant solutions • Collaborate with internal operational teams, technology partners, and suppliers to deliver customized federal travel solutions • Monitor service level agreements (SLAs) and ensure consistent, high-quality service delivery • Address and resolve client issues promptly while maintaining strong customer satisfaction • Provide regular reporting and data-driven insights on travel program performance, savings opportunities, and compliance trends • Conduct periodic program reviews and strategic planning sessions with federal clients • Manage supplier relationships and support negotiations to maximize value for government programs • Stay informed on federal travel policies, contract requirements, and industry best practices • Develop and execute account management strategies to enhance program efficiency and expand services within federal contracts • Identify opportunities to introduce additional services such as Meetings and event management, Emergency and surge lodging support, Duty-of-care and traveler tracking solutions, Travel technology optimization (e.g., online booking tools and reporting platforms) • Maintain a sales pipeline for expansion opportunities within existing federal accounts, leveraging CRM tools such as Salesforce • Support contract renewals, recompetes, and program expansions while maintaining strong client retention

🎯 Anforderungen

• Bachelor’s degree in Business, Hospitality, Government Contracting, or a related field, or equivalent experience • Minimum 3–5 years of experience in travel management, federal account management, or government contracting • Strong knowledge of federal travel programs, government contracting environments, and compliance requirements preferred • Excellent analytical, negotiation, and organizational skills • Strong communication and stakeholder management abilities, particularly with government clients • Demonstrated ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment • Proficiency with travel management systems, CRM platforms (Salesforce), and Microsoft Office Suite

🏖️ Vorteile

• Competitive pay • Medical, dental, vision, life, and disability insurance • Voluntary benefit programs (critical illness, hospital, and accident) • Health savings and flexible spending accounts • Retirement 401K plan • Paid leave programs