Senior Manager, Ecommerce Platforms – Operations

🕒 vor 16 Tagen

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $164.200 - $240.800 / Jahr

⏰ Vollzeit

🟠 Senior

🛍️ E-Commerce-Spezialist

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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SimpliSafe

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 2006

🔒 Cybersecurity

🛍️ eCommerce

👥 B2C

Cybersecurity • eCommerce • B2C

SimpliSafe ist ein Unternehmen, das sich der Aufgabe verschrieben hat, Haussicherheit für jedermann zugänglich zu machen. Sie revolutionieren die Sicherheitsbranche durch innovative Lösungen, die ihren Kunden in den USA und Großbritannien Schutz und Seelenfrieden bieten. SimpliSafe fördert eine Kultur der Zugehörigkeit innerhalb der Belegschaft und setzt sich für Vielfalt, persönliches Wachstum und eine kundenorientierte Mission ein, um sicherzustellen, dass jedes Zuhause sicher ist.

Beschreibung

• You'll be our AI-native systems leader for Ecommerce platforms, owning the technical strategy, governance, and day-to-day operations of the platform portfolio that powers experimentation, personalization, and site operations. • As the team's systems architect, you'll design resilient event and identity models, integration patterns, and production data flows that scale while enabling rapid, safe experimentation. You'll lead a small platform team, set the roadmap, and partner across Growth, Engineering, Strategic Delivery, Analytics, Acquisition, and other cross-functional stakeholders. • You’ll prototype and operationalize AI workflows and agentic automations that make the entire team faster and more efficient. You'll also own platform governance, runbooks, SLAs, and vendor relationships.

🎯 Anforderungen

• 6+ years of experience in MarTech, analytics, or platform operations, with demonstrated ownership of enterprise marketing/ecommerce platforms; 3+ years of people leadership or equivalent technical leadership. • Track record owning or architecting a MarTech/analytics stack (event/data layer, CDP, tag management, experimentation/personalization platforms, session replay, or similar tools). • Strong technical skills: proficiency with event instrumentation and tagging (Google Tag Manager), CDPs (Rudderstack or similar), APIs, and data pipelines; fluent with SQL and comfortable working with engineers on data modeling. • Experience with mature experimentation and personalization programs preferred. • Practical experience designing and operationalizing AI workflows or automation. • Proven experience managing vendor relationships, defining platform governance, and implementing SLAs, runbooks, and governance processes. • Excellent cross-functional communication and stakeholder management skills — capable of translating technical tradeoffs to business partners and leading collaborative roadmaps. • Strong judgment around privacy, data governance, and security requirements (e.g., GDPR/CCPA implications for tracking and personalization). • Passion for experimentation, operational rigor, and building systems that make teams faster and more autonomous.

🏖️ Vorteile

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive • A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families • Free SimpliSafe system and professional monitoring for your home. • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.