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Modern Workplace Engineering Manager

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🏈 Alabama, Arizona, +30 weitere Bundesländer – Remote

infoinfo

💵 $96.954 - $155.153 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

👮‍♀️ Leiter Softwareentwicklung

🗣️🇺🇸🇬🇧 Englisch erforderlich

MacOS

Woher diese Stelle stammt

VerĂśffentlicht auf der Karriereseite von SNHU Careers, nicht Ăźber eine JobbĂśrse

Von Remote Rocketship zum ersten Mal gesehen vor 1 Monat

Noch offen auf der Website von SNHU Careers. GeprĂźft vor 4 Stunden.

Logo of SNHU Careers

SNHU Careers

10.000+ Mitarbeiter

GegrĂźndet 1932

💼 Beratung

🏥 Gesundheitswesen

📣 Marketing

Consulting • Healthcare • Marketing

SNHU Careers ist das Karriere- und Einstellungsportal der Southern New Hampshire University, einer gemeinnützigen Einrichtung, die sich auf die Transformation des Lebens von Lernenden konzentriert. Die Website fördert die missionsgetriebene Kultur der Universität, inklusive Werte, Mitarbeitervorteile (einschließlich Remote-Arbeitsmöglichkeiten und bezahlter Freizeit) und ein breites Spektrum an Jobkategorien von Akademikern und Lehre über Geschäftsprozesse, Unterstützung von Studenten, Marketing bis hin zu Campus-Rollen. Sie ermutigt zur Anmeldung in der Talent-Community und hebt die berufliche Entwicklung, Initiativen zur Diversität und Gleichheit sowie flexible Arbeitsregelungen hervor.

Beschreibung

• Lead, coach, and develop a team of Modern Workplace engineers and administrators • Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device-management technologies • Serve as a senior escalation point for complex technical incidents, service disruptions, implementation challenges, and architectural decisions • Participate in technical discovery, solution design, configuration, testing, deployment, troubleshooting, and documentation • Review technical designs, implementation plans, scripts, configurations, and operational procedures • Manage work intake, prioritization, resource assignment, execution, and follow-through across operational and project-based work • Translate departmental strategy and institutional requirements into technical roadmaps, delivery plans, and team assignments • Establish technical standards, engineering practices, documentation requirements, and accountability expectations • Conduct one-on-one meetings, performance discussions, technical coaching, and professional-development planning • Identify skill gaps and create opportunities for cross-training, knowledge sharing, mentoring, and technical growth • Partner with the Director on platform strategy, architecture, workforce planning, budgeting, vendor management, and service improvement • Coordinate technical delivery across Microsoft 365, Intune, Windows, macOS, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot, and related technologies • Work with Information Security, Infrastructure, Enterprise Applications, Service Management, and other ITS teams to design and deliver secure, reliable solutions • Support incident, problem, change, request, release, and configuration-management practices • Evaluate emerging technologies and recommend improvements • Develop automation and encourage scripting, standardization, and repeatable engineering practices • Monitor service performance, technical debt, workload distribution, platform health, and delivery outcomes • Communicate technical risks, dependencies, status, resource needs, and recommendations to leadership and stakeholders • Represent Modern Workplace Engineering in technical reviews, governance forums, project meetings, and operational discussions • Perform other responsibilities as assigned • Report to the Director of Modern Workplace Engineering

🎯 Anforderungen

• Seven or more years of progressive experience in Microsoft 365, endpoint engineering, infrastructure, systems administration, Modern Workplace technologies, or a related technical field • Three or more years of formal people-management, supervisory, technical-leadership, or team-leadership experience • Bachelor's degree or equivalent years of experience in lieu of degree acceptable • Strong hands-on experience with Microsoft 365 administration and at least two major Modern Workplace disciplines, such as endpoint management, collaboration, identity, automation, messaging, or device engineering • Experience troubleshooting complex technical issues and guiding engineers through resolution • Experience designing, implementing, and supporting enterprise-scale technology solutions • Experience reviewing technical designs, scripts, configurations, implementation plans, and operational documentation • Demonstrated experience coaching technical employees, managing performance, and supporting career development • Experience managing competing operational priorities, escalations, projects, and technical resources • Working knowledge of IT service-management, security, governance, and change-management practices • Strong communication, decision-making, organizational, and stakeholder-management skills • Employees must reside in, and work from, one of the approved states • Reliable internet connection and a dedicated, properly equipped workspace free of distractions

🏖️ Vorteile

• High-quality, low-deductible medical insurance • Low to no-cost dental and vision plans • 5 weeks of paid time off • Almost a dozen paid holidays • Employer-funded retirement • Free tuition program • Parental leave • Mental health and wellbeing resources • Reliable internet connection and a dedicated, properly equipped workspace for remote employees

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