Senior Technical Success Manager

🕒 vor 5 Tagen

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $119.000 - $148.750 / Jahr

⏰ Vollzeit

🟠 Senior

🏆 Customer Success

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Snyk

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

🔐 Sicherheit

☁️ SaaS

Security • SaaS

Snyk ist eine KI-gestützte Anwendungssicherheitsplattform, die Entwicklern und Sicherheitsteams hilft, Schwachstellen in Code, Open-Source-Abhängigkeiten, Containern, Infrastructure-as-Code, APIs und Webanwendungen zu finden, zu priorisieren und zu beheben. Sie bietet entwicklerorientierte Tools und Integrationen, die die Sicherheit im frühesten Stadium des SDLC verankern. Dabei werden statische und dynamische Tests, Software Composition Analysis, Laufzeitscans sowie ein KI-gesteuertes „AI Trust“-Ökosystem als Cloud-Plattform bereitgestellt. Snyk konzentriert sich auf DevSecOps-Automatisierung, Risiken in der Software-Lieferkette und sichere Entwicklungs-Workflows für Organisationen jeder Größe.

Beschreibung

• Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows. • Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention. • Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products. • Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks. • Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities. • Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges.

🎯 Anforderungen

• 5+ years of experience in a customer-facing technical role • Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America. • Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code). • Experience leading technical or engineering programs with a proven record of thought leadership and business case development. • Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives. • Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment. • Have a developer background, coding experience, or deep familiarity with modern DevOps environments. • Possess prior experience in a direct or matrixed role leading technical transformation project teams. • Have a history of problem-solving and innovation in developing technology programs. • Possess a Bachelor’s Degree in computer science, technology, engineering, math, business, or equivalent experience.

🏖️ Vorteile

• 401(k) retirement plan • paid time off • health, dental, and vision insurance • flexible working hours • work-from-home allowances • in-office perks • time off for learning and self development • generous vacation and wellness time off • country-specific holidays • 100% paid parental leave for all caregivers • health benefits • employee assistance plans • annual wellness allowance • country-specific life insurance • disability benefits • retirement/pension programs • mobile phone and education allowances