Strategic Account Executive – Strategic Account Director

🕒 vor 10 Tagen

🇨🇦 Kanada – Remote

⏰ Vollzeit

🔴 Experte

🧑‍💼 Vertriebsmitarbeiter

👻 Geisterscore 11%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Solera, Inc.

Solera, Inc.

5001 - 10000 Mitarbeiter

Gegründet 2005

🚘 Automobilindustrie

💼 Beratung

📦 Logistik

Automotive • Consulting • Logistics

Solera, Inc. ist ein Anbieter von datengestützten und KI-gestützten Lösungen für die Verwaltung des Fahrzeuglebenszyklus, das Flottenmanagement, Fahrzeugreparaturen und die Schadensbearbeitung. Solera bietet ein umfassendes Spektrum an Dienstleistungen, die den Bedürfnissen von Händlern, Versicherern, Werkstätten und Flottenbetreibern gerecht werden, indem fortschrittliche Analysen genutzt werden, um Prozesse zu optimieren und die Effizienz zu steigern. Zu ihren Dienstleistungen gehören unter anderem Fahrzeugverfolgung, Schadensautomatisierung, Reparaturdatenbank-Management und Flottenintelligenz. Mit umfangreichen Datenmengen und starken Branchenpartnerschaften strebt Solera an, die Geschäftsergebnisse ihrer Kunden im gesamten Automobilsektor zu verbessern.

Beschreibung

• Own executive-level relationships across assigned strategic automotive dealer accounts • Position Solera as a long-term strategic partner by aligning DMS, CRM, Service, and Marketing solutions with dealership objectives • Lead value-based executive business reviews focused on performance outcomes, roadmap alignment, and growth opportunities • Own renewal strategy, negotiation, and execution while protecting retention and contract continuity • Identify renewal risks, develop mitigation strategies, and coordinate cross-functional resources • Drive upsell and expansion revenue through whitespace opportunities, multi-solution adoption, and module growth • Develop and maintain annual and quarterly strategic account plans • Drive growth across Solera’s DMS, CRM, Service, Marketing, and Inventory+ solution portfolio • Collaborate with Solution Performance Managers and Product SMEs to improve product adoption and dealership outcomes • Translate usage and performance insights into upsell and optimization recommendations • Monitor product utilization, NPS/CSAT, support trends, and operational KPIs • Lead corrective action plans and manage complex escalations through cross-functional coordination • Provide strategic field insight on competitive threats, dealer needs, adoption barriers, and product enhancement opportunities • Partner with Marketing on targeted communications, executive events, and strategic account initiatives

🎯 Anforderungen

• 3–6+ years of experience in automotive SaaS, dealership technology, or automotive retail operations • Demonstrated success managing strategic or enterprise-level accounts with retention and expansion responsibility • Strong understanding of dealership operations across fixed ops, variable ops, CRM, and marketing • Proven ability to drive upsell revenue and multi-solution adoption within an existing customer base • Strong executive communication, negotiation, and presentation skills • Data-driven approach to identifying growth opportunities and customer risk • Experience with automotive DMS, CRM, or FixOps platforms • Prior dealership leadership experience in Sales Management, Finance, BDC, or Service lane • Familiarity with OEM standards, compliance requirements, and certification programs • Experience using structured account planning frameworks and customer health models • Ability to travel 60–75% based on customer engagement needs

🏖️ Vorteile

• Competitive base salary with variable compensation aligned to renewal performance, upsell revenue, and adoption outcomes • Comprehensive benefits • Professional development opportunities

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