Principal Solutions Architect

🕒 vor 7 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

💻 Lösungsingenieur

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 45%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of solo.io

solo.io

51 - 200 Mitarbeiter

Gegründet 2017

🔌 API

🏢 Unternehmen

API • Cloud Computing • Enterprise

Solo. io ist ein Unternehmen, das sich auf Cloud-native API-Management- und Service-Konnektivitätslösungen spezialisiert hat. Ihre Produkte, wie Gloo Gateway und Gloo Mesh, zielen darauf ab, die Sicherheit, Beobachtbarkeit, Widerstandsfähigkeit und den Datenverkehrskontrolle für APIs und Workloads in jeder Umgebung zu automatisieren. Basierend auf führenden Open-Source-Technologien wie Envoy, Kubernetes und Istio bietet Solo. io Lösungen für Zero-Trust, föderierte und omnidirektionale Cloud-Konnektivität. Ihr Fokus liegt darauf, Organisationen beim Übergang zu modernen Cloud-Infrastrukturen zu unterstützen, indem sie skalierbare, betriebsfähige und leistungsstarke Werkzeuge für das Management von Service- und API-Verbindungen bereitstellen.

Beschreibung

• Act as the primary technical point of contact for accounts, developing a deep understanding of their specific use cases, architecture, and business goals. • Take the lead on technical issue resolution, working with the support organization to ensure timely and effective solutions. When capacity allows, you will be expected to provide the primary effort on solving issues within your accounts. • Proactively drive product adoption by identifying new use cases and opportunities for the customer to gain more value from Solo.io's product suite. • Consult with customers on best practices for using Solo.io products within their environment. • Develop and deliver training sessions and workshops for customers. • Act as the customer's advocate within Solo.io, providing feedback to the product management and engineering teams. • Collaborate with the account team to identify and manage risks and opportunities related to product adoption, renewal, and expansion.

🎯 Anforderungen

• 5+ years of experience in a customer-facing technical role such as a Solutions Architect, Site Reliability Engineer, or Senior Support Engineer. • Deep expertise in cloud-native technologies, including Kubernetes, service mesh (such as Istio), and API gateways (such as Envoy). • Experience in a post-sales role with a focus on customer success and adoption. • Proven ability to manage technical relationships with large, strategic customers. • Excellent problem-solving and troubleshooting skills. • Strong communication and presentation skills, with the ability to explain complex technical concepts to a variety of audiences. • Experience with scripting or programming languages (e.g., Go, Python, Bash) is a plus. • A bachelor's degree in Computer Science or a related field, or equivalent practical experience.

🏖️ Vorteile

• Solo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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