Business AI Operations Lead

🕒 vor 5 Tagen

🗽 New York – Remote

🗽 New York – Remote

⏰ Vollzeit

🟠 Senior

🤖 KI-Ingenieur

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Spreedly

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2013

💼 Beratung

📦 Logistik

💳 Fintech

💰 €75.000.000 Private Equity Round im 2019-11

Consulting • Logistics • Fintech

Spreedly ist eine Plattform für Zahlungsorchestrierung, die Händlern, Aggregatoren von Händlern und Fintech-Unternehmen hilft, ihre Zahlungsprozesse zu optimieren und zu skalieren. Indem sie Zugang zu einem breiten Ökosystem von Hunderten von Gateways, PSPs und Betrugserkennungstools in verschiedenen Währungen bietet, ermöglicht Spreedly Unternehmen, komplexe Zahlungsinfrastrukturen problemlos zu verwalten. Ihre Plattform unterstützt Milliarden globaler Transaktionen und bietet branchenübergreifende Erkenntnisse, um die Erfolgsquoten von Transaktionen zu verbessern. Mit einem Fokus auf flexible und sichere Zahlungslösungen speichert Spreedly über eine Milliarde Zahlungsmethoden in einem PCI-Level-1-konformen Tresor, was die regulatorischen Anforderungen für ihre Nutzer minimiert.

Beschreibung

• Lead AI workflow discovery across Product, Engineering, and other R&D functions. • Partner with stakeholders to understand business needs, operational challenges, and existing processes. • Identify opportunities where AI and automation can reduce manual work, improve execution, or increase productivity. • Document and maintain identified R&D opportunities in the shared company AI workflow inventory for prioritization. • Translate selected opportunities into clear requirements, success measures, and implementation plans. • Design and build prioritized AI workflows across R&D and other business functions. • Translate business requirements into practical solutions using approved AI platforms and shared capabilities. • Deliver assigned solutions on time and communicate risks or delays early. • Test solutions with business users, incorporate feedback, and support successful adoption. • Serve as the AI build owner for assigned workflows. • Own solution design, development, testing, launch, maintenance, and ongoing optimization. • Monitor solution performance and identify opportunities for continued improvement.

🎯 Anforderungen

• 5+ years of experience in Business Operations, Marketing Operations, process improvement, automation, or a related field. • Hands-on experience designing, implementing, and maintaining operational workflows. • Experience using Claude or similar tools to build AI-enabled business workflows. • Experience with APIs, low-code or no-code platforms, workflow automation, or prompt engineering. • Experience applying AI or automation to improve business processes and productivity. • Strong ability to translate business needs into practical, usable solutions. • Experience with business systems, workflow automation, and modern technology platforms. • Experience with HubSpot, Salesforce, or comparable business platforms. • Demonstrated ability to drive adoption and organizational change without direct authority. • Strong analytical, project-management, communication, and stakeholder-management skills. • Ability to manage multiple priorities across different business functions. • Strong attention to detail and commitment to reliable, maintainable execution.

🏖️ Vorteile

• Competitive salary + Equity • Outstanding Medical and Dental benefits, including 100% employer-paid options • Company-paid Life and Disability insurance • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA) • Open Paid Time Off policy + 12 weeks of paid leave for new parents • Matching 401(k) plan (5% up to $5,000 yearly) • $1,000 annual professional development stipend • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement • Access to company-paid professional coaching service • Visits to HQ in Durham, North Carolina for remote employees