Quality Assurance Manager

🕒 vor 21 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $90.000 - $115.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🔧 QA-Ingenieur (Qualitätssicherung)

👻 Geisterscore 0%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Starface World

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

Gegründet 2019

💄 Schönheit

🛍️ eCommerce

🛒 Einzelhandel

💰 Venture Round im 2021-01

Beauty • eCommerce • Retail

Starface World ist ein Unternehmen, das sich darauf spezialisiert hat, Hautpflege in ein unterhaltsames und ausdrucksstarkes Erlebnis zu verwandeln. Sie bieten eine Reihe von dermatologisch getesteten, veganen und tierversuchsfreien Hautpflegeprodukten an, die darauf abzielen, Hautunreinheiten auf kreative Weise zu behandeln. Das Produktsortiment von Starface umfasst niedliche und farbenfrohe Hydrokolloid-Pickel-Patches, wie die Hydro-Stars und Sondereditionen mit Salicylsäure zur Porenreinigung. Diese Marke legt Wert auf Selbstausdruck und Selbstpflege und verwandelt Hautpflegeroutinen in Momente der Positivität und Verspieltheit.

Beschreibung

• Oversee the Starface quality management system and ensure execution of quality control and compliance requirements • Write and maintain quality SOPs, policies and standards; manage document control, change management and periodic document reviews • Maintain Product Information Files and current quality records • Train cross-functional teams on quality requirements and document training • Lead annual Quality Management Review and quarterly Quality Steering; report quality KPIs to leadership • Prepare for and host quality audits and FDA inspections; run internal audits and the annual mock recall • Lead product testing programs for new product launches, including stability, compatibility, packaging validation, AQL inspections, and production surveillance testing • Manage external laboratory relationships and testing coordination • Establish and maintain AQL standards; review and approve COAs, test reports, batch records, and release documentation • Review and approve production samples and photos; disposition lots and manage quality holds • Set up, execute and approve line trials; track first productions for new launches • Own quality gates in the NPD stage-gate process • Manage third-party inspections, sampling plans, and rework procedures • Maintain production color/print standards, rangeboards, and retained samples • Support packaging development and engineering, including technical requirements, specifications, test parameters, and risk considerations • Validate component design, functionality, material compatibility, and manufacturability • Oversee packaging testing such as drop tests, leakage, transit testing, and seal integrity • Develop and maintain finished-good quality specifications • Manage supplier quality programs, supplier onboarding, qualification, technical transfers, and performance evaluation • Coordinate or conduct third-party audits and track corrective actions • Establish supplier quality metrics and corrective action plans • Manage licensor quality compliance, including Disney factory audits and documentation • Lead non-conformance investigations, root-cause analysis, and CAPA activities • Maintain quality metrics, deviation tracking, risk assessments, and continuous improvement programs • Identify trends and develop proactive quality strategies • Oversee complaints intake, review, categorization, trending, and reporting with Customer Experience • Lead quality review of escalation cases and manage adverse event reporting • Translate consumer insights into product or process improvements • Maintain product registrations, including MoCRA compliance, OTC drug listings, and medical device listings • Support ingredient, label, and claims reviews for domestic and international compliance • Partner with regulatory agencies, consultants, suppliers, and retailers on filings and documentation • Provide internal updates on regulatory changes such as MoCRA, Prop 65, and global cosmetics regulations • Report to the Head of Operations and partner with Product Development, Logistics, Packaging, Regulatory, Creative, and Customer Experience teams

🎯 Anforderungen

• You hold a BS in a scientific field (Chemistry, Biology, Engineering) or equivalent experience • You have 4+ years of experience in quality assurance roles within cosmetics, OTC, or medical device environments and understand FDA requirements • You have strong experience and a deep understanding of technical packaging validation and testing processes • You have experience with QMS systems (document control, SOPs, change control) • You have experience with product testing (stability, compatibility, AQL, surveillance) • You have strong working experience in supplier quality, audits, and compliance management • You have non-conformance investigations, CAPA, root-cause analysis experience • You have experience working with ERPs (Netsuite ideal but not required) • You have supported complaints handling, trending, and adverse event reporting • Ideally, you have experience working in a manufacturing environment and with production teams (processing, packaging, assembly) • You’re highly organized, detail-oriented, and effective at balancing accuracy with fast timelines • You excel in cross-functional project management and transparent communication • You’re proactive, curious, and entrepreneurial—anticipating needs and preparing for challenges before they arise • You translate complex quality and regulatory requirements into clear, actionable guidance • You’re comfortable operating in ambiguity and pride yourself on ‘figuring it out.’ • Experience in the beauty and wellness industry (nice to have but not required) • Regulatory experience (nice to have but not required) • NetSuite (ERP) (nice to have but not required) • Greenlight Guru (QMS) (nice to have but not required) • Experience with intelligence platforms, such as building dashboards and KPI reporting (nice to have but not required) • Location in the Los Angeles, CA area for periodic site visits (nice to have but not required)

🏖️ Vorteile

• Bonus eligibility • Access to high-quality health care options • Access to a 401k with 5% employer match eligibility • 4 weeks of vacation plus up to 20 paid holidays • 12 weeks fully paid parental leave • 5 days of pet-ernity leave for pet adoption • Home office & internet supplement stipend • Fully remote work environment

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