Partnership Account Manager

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🕒 vor 11 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of STARK Building Materials UK

STARK Building Materials UK

5001 - 10000 Mitarbeiter

🏗️ Bauwesen

🛒 Einzelhandel

Construction • Retail • Building Materials

STARK Building Materials UK ist einer der größten Einzelhändler und Vertriebsunternehmen für Bau- und Konstruktionsmaterialien im Vereinigten Königreich mit über 550 spezialisierten Baufachhandelsfilialen und Vertriebszentren. Das Unternehmen bedient professionelle Handwerker, indem es wesentliche Bauprodukte und spezialisiertes Fachwissen bereitstellt, wodurch sie in die Lage versetzt werden, ihr Geschäft zu vergrößern. Mit einer breiten Palette von Marken unter seinem Dach bedient STARK UK verschiedene Sektoren innerhalb der Bau- und Konstruktionsindustrie und fördert Integrität und Unterstützung für seine Kunden.

Beschreibung

• Manage a portfolio of Public Sector contracts across Yorkshire • Ensure excellent customer service, contract compliance, and long-term retention • Build trusted relationships with customers from operatives through Directors • Identify opportunities within existing accounts to deliver profitable growth • Collaborate with Commercial, Supply Chain, Operations, Finance, IT, and other business functions • Build supplier relationships to maximise contract support, improve product knowledge, and identify innovative solutions • Ensure contracts are delivered in line with agreed terms, conditions, KPIs, and SLAs • Drive efficiencies and continuous improvement to deliver value for money throughout customer contracts • Support the development and delivery of customer social value plans and wider JPS social value initiatives • Assist with contract mobilisations and demobilisations alongside the JPS Implementation Manager • Maintain product catalogues, pricing, contract support, and commercial agreements with the Commercial Team • Support tender and re-tender activities through customer insight and competitive submissions • Engage customers ahead of contract renewals to understand changing requirements and develop solutions • Build relationships across the wider STARK business to ensure outstanding service and uncover growth opportunities • Support creation and maintenance of new business pipelines within the designated region • Maintain accurate customer information and activity in the CRM system • Act as an ambassador for the Jewson Purpose and Values • Travel regularly across Yorkshire to support customers and business requirements

🎯 Anforderungen

• Proven experience managing customer accounts within a customer-facing commercial environment • Experience within the Public Sector market is preferred, with a strong understanding of its influencing factors • Proven track record of customer retention, sales growth, and margin improvement • Excellent relationship-building skills with the ability to influence stakeholders at every level • Strong commercial and financial awareness with the ability to turn analysis into profitable outcomes • Excellent written and verbal communication, presentation, negotiation, and influencing skills • Experience working collaboratively across multiple business functions • Strong organisational skills with the ability to manage multiple priorities effectively • Customer-first approach with excellent problem-solving skills • Good commercial acumen and attention to detail • Experience using Microsoft Excel and CRM systems • A degree or business-related qualification is desirable

🏖️ Vorteile

• Competitive Basic Salary • Performance Related Bonus • 34 days holiday per year • Retirement Savings Plan (Pension) – with Legal & General • Life Assurance – automatic lump-sum death in service benefit of 2 x basic salary, increasing to 4 x Pensionable Earnings when contributing a minimum of 4% to the pension plan • Work Perks platform with high street and online discounts via Reward Gateway • Aviva Digicare+ Workplace App, including digital GP, second medical opinions, mental health consultation, bereavement service, and nutritional consultation • Voluntary company benefits including Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, and Critical Illness Cover • Refer a Friend scheme • Wellbeing Centre via Work Perks • Apprenticeships, training, and mentoring programs • Reasonable adjustments throughout the application and interview process

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