Senior Manager, Commissions

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Superhuman

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

☁️ SaaS

⚡ Produktivität

🤖 Künstliche Intelligenz

SaaS • Productivity • Artificial Intelligence

Superhuman ist ein Unternehmen für Produktivitätssoftware, das eine Suite von Tools anbietet – Mail, Docs, Go (ein KI-Assistent), Kalender und Datenbanken –, die entwickelt wurden, um E-Mail und die Arbeit über Apps hinweg schneller und effizienter zu gestalten. Sein Flaggschiffprodukt, Superhuman Mail, fördert ein schnelleres Posteingangsmanagement, rechtzeitige Nachverfolgungen und spart den Nutzern Zeit; die Plattform integriert KI-Funktionen (einschließlich Schreibunterstützung über Grammarly und KI-Agenten wie Go) und verbindet sich mit vielen Drittanbieter-Apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman richtet sich an Teams und Unternehmen mit kollaborativen Dokumenten, Wissensmanagement, Workflows und proaktiver KI, die Besprechungen plant und über Apps hinweg hilft. Das Unternehmen spricht Teams (Marketing, IT, Bildung, Unternehmen) an und betont KI-native Zusammenarbeit, Integrationen und Produktivitätsgewinne.

Beschreibung

• Take full ownership of the monthly commissions process and become the primary point of contact for commission-related questions, disputes, and edge cases • Build a deep understanding of Superhuman’s commission plans, compensation philosophy, and GTM motion, then develop a strong point of view on how plan mechanics drive rep behavior and business outcomes • Partner with Sales, Finance, and Revenue Operations leadership on near-term plan adjustments (spiffs, incentive programs) and end-to-end design of commission plans through annual planning cycles • Establish reporting and analytics that connect commission performance to business outcomes, informing leadership decisions on plan design • Bring thought leadership to evolving Superhuman’s compensation model toward consumption-based pricing, aligning rep incentives with a usage-driven growth motion • Shape compensation philosophy and plan mechanics to reinforce strategic priorities — net-new growth, expansion, retention, or platform adoption — as those priorities shift • Build and scale a high-performing commissions function with strong processes, clear documentation, and the ability to handle growing complexity without linear headcount growth • Own commissions tooling strategy (including CaptivateIQ), improving rep trust, transparency, and self-service while reducing manual burden

🎯 Anforderungen

• 10+ years of relevant experience in sales commissions or compensation design for a B2B SaaS company, ideally within a Revenue Operations or Sales Operations function. • 3+ years of people management experience, with a track record of growing and developing high-performing teams. • Demonstrated experience owning end-to-end compensation plan design, not just administration — including translating business strategy into incentive mechanics. • Experience with or strong point of view on consumption-based, usage-based, or hybrid compensation models, and how they differ from traditional seat- or quota-based plans. • Hands-on experience administering CaptivateIQ or a comparable commissions/ICM platform. • A track record of operating as a trusted advisor to sales leadership — able to bring data-driven recommendations on plan design, not just execute what's handed down. • Comprehensive knowledge of sales compensation best practices, with the judgment to balance rep motivation, cost of sale, and business strategy. • Ability to operate in a fast-paced environment, managing highly detailed, deadline-driven work without sacrificing quality or accuracy. • A self-motivated operator who can drive strategic initiatives independently while also managing a team to deliver precise, on-time results. • Takes full ownership of the function — proactively uplevels processes, systems, and plan design rather than waiting for direction. • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

🏖️ Vorteile

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) • Annual professional development budget and opportunities