Solutions Architect

🔥 vor 10 Stunden

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

Cloud

ITSM

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von TeamViewer, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 10 Stunden

Noch offen auf der Website von TeamViewer. Geprüft vor 3 Stunden.

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Logo of TeamViewer

TeamViewer

1001 - 5000 Mitarbeiter

☁️ SaaS

🤝 B2B

🏢 Unternehmen

💰 Series unknown im 2009-02

SaaS • B2B • Enterprise

TeamViewer ist ein Softwareunternehmen, das sichere, cloud-basierte Fernzugriffs-, Fernunterstützungs- und digitale Mitarbeitererfahrungstools (DEX) für IT-Teams und Unternehmen bereitstellt. Die Plattform kombiniert Fernsteuerung, Endgeräteüberwachung und -management, automatisierte Problemlösung und Augmented Reality-Workflows für Frontline-Operationen – mit Integrationen in Systeme wie Microsoft Intune, ServiceNow und Salesforce. TeamViewer richtet sich an Unternehmen jeder Größe mit speziellen Angeboten für Unternehmen (Tensor, DEX, Frontline) und legt besonderen Wert auf Sicherheit, Compliance und skalierbares Gerätemanagement.

Beschreibung

• Serve as a subject matter expert for TeamViewer’s Digital Employee Experience (DEX) portfolio and related enterprise technologies • Lead architecture discovery and workshops to understand customer environments, objectives, requirements, dependencies, and risks • Design enterprise-scale DEX architectures and integrations aligned with customers’ digital workplace and IT strategies • Provide specialist architecture guidance for complex pre-sales and post-sales engagements, including custom use cases, technical validation, migration planning, architecture reviews, and executive presentations • Partner with Solutions Engineers, Technical Account Managers, Customer Success, Professional Services, Product, and Engineering to drive successful customer outcomes • Identify technical risks and solution gaps early and provide clear, actionable recommendations • Create reusable reference architectures, solution patterns, technical blueprints, and best-practice guidance • Act as a conduit between the field and Product by consolidating customer needs, emerging use cases, solution gaps, and technical feedback to help inform product direction

🎯 Anforderungen

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience • Experience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or a comparable customer-facing technical role • Strong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediation • Experience working with large or complex enterprise customers and leading technical discovery, architecture workshops, or design reviews • Hands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flows • Experience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologies • Ability to design and communicate scalable architectures and translate complex requirements and custom use cases into practical recommendations for senior technical and business stakeholders • Strong communication, presentation, facilitation, documentation, and cross-functional collaboration skills • Experience with TeamViewer DEX, Nexthink, Lakeside, or comparable DEX technologies is preferred • Willingness to travel up to 50% across the UKI region and, when required, internationally

🏖️ Vorteile

• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer • Public transport friendly offices • Option to lease an e-bike (Germany only) • Special terms for local gyms • Access to Corporate Benefits platform with many discounts • Regular Team events and company-wide celebrations • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches • Hybrid and Flexible work time • Work From Abroad Program allowing up to 40 days of work outside your contracting country • Onsite Onboarding in our HQ office for an optimal start

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