Senior Professional Services Engineer

🕒 vor 12 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $160.000 - $200.000 / Jahr

⏰ Vollzeit

🟠 Senior

👷🏻‍♀️ Ingenieur

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 7%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of Temporal Technologies

Temporal Technologies

51 - 200 Mitarbeiter

Gegründet 2018

💼 Beratung

🏭 Fertigung

📣 Marketing

💰 €75.000.000 Series B im 2023-02

Consulting • Manufacturing • Marketing

Temporal Technologies ist ein Unternehmen, das eine Plattform für langlebige Ausführung anbietet und Entwicklern hilft, resiliente Anwendungen zu erstellen, indem es Ausfälle, Netzwerkausfälle und langlaufende Prozesse verwaltet. Ihre Technologie abstrahiert die Komplexität des Aufbaus skalierbarer verteilter Systeme und ermöglicht es Entwicklern, sich darauf zu konzentrieren, zuverlässige Systeme schneller bereitzustellen. Temporal vereinfacht Code, indem es Wiederherstellungslogik, Rückruffunktionen und Timer eliminiert, wodurch Software langlebiger und fehlertoleranter wird. Die Plattform unterstützt eine Vielzahl von Anwendungen, von der Transaktionsverarbeitung bis zur angewandten KI, und wird von Entwicklern wegen ihrer Benutzerfreundlichkeit und Zuverlässigkeit bevorzugt. Temporal ist Open-Source und bietet sowohl selbst gehostete als auch verwaltete Cloud-Dienste in mehreren Regionen an, was eine skalierbare, serverlose Anwendungsentwicklung ermöglicht.

Beschreibung

• Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams • Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning • Identify and remove early activation blockers before they become escalations • Help customers stand up and operate Temporal Server in production, including self-hosted environments • Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning • Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server • Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements • Lead hands-on workshops and training that enable customer and partner engineers to operate safely and independently • Own complex technical delivery issues end-to-end, partnering with Support and Platform Architects to reduce escalations to Engineering • Provide actionable product and engineering feedback based on real-world implementation patterns and failure modes

🎯 Anforderungen

• Experience delivering and operating production systems where reliability and incident response matter • Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety • Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript • Experience deploying and operating production services in cloud and/or self-hosted environments • Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning • Comfort working directly with customers in high-stakes delivery moments, with a calm and credible approach • Strong debugging skills and ability to navigate ambiguity and messy real-world constraints • Ability to teach and enable other engineers • Experience with workflow orchestration systems, distributed task processing, or durable execution concepts • Track record of building observability programs, including dashboards, alerting strategies, and operational maturity models • Ability to create reusable reference architectures, templates, or internal enablement programs • Partnership skills to collaborate with product and engineering teams and translate field learnings into roadmap improvements • Background working with partners or services delivery models at scale

🏖️ Vorteile

• Unlimited PTO, 12 Holidays + 2 Floating Holidays • 100% Premiums Coverage for Medical, Dental, and Vision • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) • Empower 401K Plan • Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! • Paid Time Off (PTO) and Benefits outside the United States vary by country • Learning & career development perks • Lifestyle spending account • Home office setup • Professional memberships • Work-from-home meals • Access to the Calm app for mental wellness • Occasional travel for company events, team offsites, and other meaningful moments

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