Engineer II, Field Service

🕒 vor 1 Monat

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

👷🏻‍♀️ Ingenieur

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

👻 Geisterscore 16%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 39 Tagen offen.
• Stellen bei diesem Unternehmen werden meist in 25 Tagen besetzt.
• Kein Gehalt angegeben.

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Thermo Fisher Scientific

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1956

🏥 Gesundheitswesen

📦 Logistik

🏭 Fertigung

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific ist der weltweite Marktführer im Dienste der Wissenschaft mit einem Jahresumsatz von mehr als 40 Milliarden US‑Dollar. Ihre Mission ist es, Kunden dabei zu unterstützen, die Welt gesünder, sauberer und sicherer zu machen – indem sie die lebenswissenschaftliche Forschung vorantreiben, komplexe analytische Herausforderungen lösen, die Produktivität in Laboren steigern und die Gesundheit von Patienten durch Diagnostik sowie die Entwicklung lebensverändernder Therapien verbessern. Mit einem globalen Team bietet das Unternehmen innovative Technologien und pharmazeutische Dienstleistungen über Marken wie Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon und PPD.

Beschreibung

• Install, maintain, troubleshoot, and repair sophisticated analytical and scientific instrumentation at customer sites • Diagnose complex electrical, electronic, mechanical, and system-level issues and determine corrective actions • Perform preventive maintenance, system upgrades, calibrations, and scheduled service activities • Support advanced NGS and clinical sequencing instrumentation and associated technologies • Respond efficiently to customer service needs, including short-notice support • Provide technical guidance and training to customers on equipment operation, maintenance, and best practices • Communicate technical issues, service activities, recommendations, and resolutions to customers and internal partners • Document service activities and prepare detailed service reports • Maintain accurate service records using service management systems • Read and interpret technical documentation, electrical diagrams, schematics, and service procedures • Partner with technical support, applications, commercial, and other internal teams to resolve complex customer issues • Manage assigned service activities and travel schedules to meet customer commitments • Build customer relationships and contribute to customer satisfaction and retention • Follow safety, quality, regulatory, and company procedures • Maintain required tools, test equipment, parts, and other resources • Identify recurring technical issues and communicate findings for product and service improvements

🎯 Anforderungen

• Advanced degree in Electronics, Engineering, Physics, Chemistry, or a related technical or scientific discipline; or bachelor’s degree in a related field plus 2+ years of hands-on technical experience • Strong electrical, electronic, and mechanical troubleshooting skills • Ability to troubleshoot systems and components using technical documentation, schematics, diagnostic tools, and established procedures • Experience with ultra-high-vacuum systems and high-voltage equipment is preferred • Experience with analytical, life sciences, sequencing, clinical, semiconductor, or similarly sophisticated instrumentation is beneficial • Strong analytical and problem-solving skills • Excellent customer service skills • Strong written and verbal communication skills • Ability to explain technical concepts and provide effective equipment training to customers • Strong organizational, prioritization, and time-management skills • Ability to manage multiple customer needs and changing priorities • Experience documenting technical service activities and preparing clear, detailed reports • Proficiency with Microsoft Office applications and familiarity with service management software • Proficiency in English; additional language skills are beneficial • Ability to work independently and as part of a geographically dispersed team • Demonstrated commitment to safety, quality, and compliance • Valid driver’s license • Ability to travel approximately 50–75% within the assigned territory • Ability to respond to customer needs with short notice • Ability to lift and move equipment or materials weighing up to 50 pounds • Ability to work safely in laboratory, research, clinical, industrial, and other customer environments • Ability to perform the physical activities necessary to install, service, and maintain scientific instrumentation

🏖️ Vorteile

• Meaningful work with a positive global impact • Career development resources and support for individual career goals • Opportunity to work with advanced next-generation sequencing (NGS) and clinical sequencing technologies • Customer service and technical training opportunities • Global, geographically dispersed team collaboration

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