Senior Product Manager, Consumer Payments

🕒 vor 2 Monaten

🍂 Massachusetts – Remote

info

💵 $159.000 - $254.000 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Toast

Toast

1001 - 5000 Mitarbeiter

Gegründet 2013

☁️ SaaS

🤝 B2B

SaaS • B2B • Hospitality

Toast ist ein Technologieunternehmen, das sich auf die Bereitstellung integrierter Software- und Hardwarelösungen für die Gastronomie spezialisiert hat. Ihr Angebot umfasst eine umfassende Restaurant-Management-Plattform mit Kassensystemen (POS), Zahlungsabwicklung, Online-Bestellung, Lohnverwaltung und verschiedenen Betriebswerkzeugen, die entwickelt wurden, um die Abläufe in Restaurants zu optimieren. Die Plattform von Toast ist auf die Bedürfnisse verschiedener Restauranttypen zugeschnitten, darunter Schnellrestaurants, Full-Service-Restaurants, Fast-Casual-Restaurants, gehobene Gastronomie, Cafés und Food Trucks. Sie bieten auch Ressourcen wie Brancheneinblicke und Schulungsmaterialien, um den Erfolg von Restaurants zu unterstützen.

Beschreibung

• Own the product vision, strategy, and roadmap for Consumer Payments, aligning near-term execution with Toast’s long-term strategy. • Define the end-to-end consumer payment experience across areas such as wallet, stored value, guest checkout, rewards-linked payments, and emerging lower-cost payment methods. • Partner with Consumer and Guest teams to create payment experiences that are seamless, intuitive, and habit-forming for diners across Toast surfaces. • Work closely with other Payment teams, Risk, Finance, Legal, and Operations teams to design solutions that are compliant, scalable, and economically compelling. • Drive product discovery and prioritization grounded in customer needs, business impact, technical feasibility, and strategic differentiation. • Lead complex cross-functional initiatives involving internal platform teams and external partners. • Translate broad strategic goals into clear milestones, measurable outcomes, and focused execution plans. • Use data to evaluate adoption, engagement, conversion, retention, payment mix, margin impact, and customer value. • Communicate strategy, priorities, tradeoffs, progress, and risks clearly to senior leadership and stakeholders across Toast. • Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

🎯 Anforderungen

• 8+ years of product management experience, including significant experience in payments, fintech, consumer payments, wallets, or other complex platform businesses. • Track record of defining, building, and scaling products in ambiguous, cross-functional environments. • Strong understanding of digital payments, wallets, stored value, alternative payment methods, or consumer fintech ecosystems. • Ability to balance customer experience, technical complexity, risk and compliance constraints, and business economics. • Strong technical fluency and comfort partnering deeply with engineering on architecture, APIs, dependencies, and rollout planning. • Excellent communication and stakeholder management skills, with the ability to influence senior leaders and align cross-functional teams. • Strong analytical and strategic thinking skills, with the ability to move fluidly between detail and big-picture strategy. • Experience with marketplace, network, loyalty, or two-sided platform models is a plus.

🏖️ Vorteile

• Competitive compensation and benefits programs • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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