General Manager, SMB

🕒 vor 8 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Toptal

1001 - 5000 Mitarbeiter

Gegründet 2010

💼 Beratung

📣 Marketing

🎯 Rekrutierung

💰 Seed Round im 2012-06

Consulting • Marketing • Recruitment

Toptal ist ein exklusives Netzwerk der besten freiberuflichen Softwareentwickler, Designer, Marketingexperten, Finanzexperten, Product Manager und Projektmanager weltweit. Das Unternehmen verschafft Firmen Zugang zu hochqualifizierten Fachkräften, die ihre wichtigsten Projekte vorantreiben. Die Angebote von Toptal ermöglichen es, Top-Talente für unterschiedliche Rollen – darunter Entwickler, Designer und Finanzexperten – schnell und flexibel zu engagieren. Diese Professionals werden umfassend getestet und sorgfältig geprüft, um höchste Qualität und eine hervorragende Erfolgsquote von 98 % beim Trial-to-Hire sicherzustellen. Mit globaler Präsenz und einem Fokus auf fortgeschrittene Fähigkeiten wie Blockchain und KI gestaltet Toptal die Zukunft der On-Demand-Arbeit. Unternehmen verlassen sich auf Toptal, um hochqualifizierte freiberufliche Talente in verschiedenen Branchen zu finden und so schnell und effizient herausragende Teams entsprechend ihren Projektanforderungen aufzubauen.

Beschreibung

• Own the strategy, growth, profitability, P&L, and budget of Toptal’s SMB business • Improve inbound sales execution and grow outbound sales • Improve client retention, expansion, and account management • Develop targeted marketing with Enterprise industry teams • Build and activate a partnership ecosystem for qualified demand and revenue • Expand adoption of Toptal’s services, AI-based solutions, and talent-based capabilities • Lead a high-energy sales organization with rigorous performance management • Listen to calls, speak with clients, analyze lost opportunities, and coach leaders • Recruit managers and sellers and establish performance expectations and coaching rhythms • Plan staffing, capacity, coverage, and client portfolios • Coordinate with Operations, Matching, and Delivery • Establish reliable commercial, sales, retention, productivity, and financial reporting • Build forecasts and use technology and AI to improve execution • Deliver business plans and measurable improvements in revenue, profitability, conversion, and retention • Report directly to the EVP, Industries

🎯 Anforderungen

• Bachelor’s degree is required • 12+ years of B2B commercial experience, including SaaS or services sales • Sustained record of scaling high-volume sales to small and medium-sized businesses • 5+ years leading sales and account management teams, including experience managing managers • Experience leading new-client acquisition and account management • Evidence of improving conversion, retention, and expansion • Accountability for commercial results and resource decisions • Experience building outbound sales and targeted campaigns producing measurable revenue • Experience activating commercial partnerships and generating qualified opportunities and revenue • Strong analytical judgment • Ability to improve high-volume sales operations while introducing new offerings or sales approaches • Fluency in technology, AI, and services delivery • Clear, persuasive written and verbal communication • Outstanding written and verbal communication skills, including proposals and presentations • Ability to work in a fast-paced, rapidly growing company and handle varied challenges, deadlines, and contacts • Regular or periodic travel to meet Toptal clients and customers inside and outside the geographic location • Must be authorized to work in the US at the time of hire • Resumes and communication must be submitted in English • Regularly and reliably attend scheduled virtual team meetings on camera • Work independently with minimal supervision • Use all required digital collaboration tools • Prioritize and self-manage workflows and deadlines • Travel as needed to develop client and partner relationships and work with the team

🏖️ Vorteile

• Participation in a 401(k) retirement plan • Medical, dental, and vision health insurance plans • Basic life insurance coverage • Short-term and long-term disability coverage • Flexible spending, dependent care, and health savings accounts • Telehealth virtual doctors • Employee assistance program • Flexible paid time off • Monthly commissions based on revenue generated from engagements sold • Remote work arrangement

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