Executive Director, Operations

🕒 vor 9 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $90.000 - $140.000 / Jahr

⏰ Vollzeit

🔴 Experte

⚙️ Operations

👻 Geisterscore 0%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mail-Benachrichtigung für neue Jobs einrichten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Corporate Travel Management (CTM) Group

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

💼 Beratung

📦 Logistik

🏨 Gastgewerbe

Consulting • Logistics • Hospitality

Corporate Travel Management (CTM) ist ein weltweit führendes Unternehmen im Bereich der Geschäftsreisemanagement-Dienstleistungen. CTM bietet maßgeschneiderte Reisemanagement-Lösungen, die Geschäftsreisen, Meetings und Veranstaltungen sowie innovative Reisetechnologie umfassen. Mit Fokus auf Kosteneinsparung, Effizienz und Sicherheit für Unternehmen und deren Reisende bietet CTM ein einzigartig konzipiertes globales Management-Programm für Geschäftsreisen, das exzellenten Kundenservice und einen messbaren Return on Investment anstrebt. Durch eine beratende Herangehensweise erstellt CTM individuelle Reiseprogramme, um die einzigartigen Ziele von Unternehmen weltweit zu erreichen, unterstützt von einem engagierten globalen Reiseteam und einer integrierten Technologieplattform.

Beschreibung

• Deliver efficient external and internal services to all regions and Business Units across North America • Work with leadership teams to understand operational and product needs • Implement operating rhythms and enable process improvements • Monitor the health of the overall business operations cadence • Inspire a shared vision and steward company values • Use data to establish baselines for team action • Foster positive office relationships and develop employees into self-directed individuals • Promote intentional collaboration and provide meaning and direction to team work • Listen actively to understand and solve team challenges • Measure and report team efforts and successes to stakeholders • Enable a customer-centric team experience by maintaining accountability and removing roadblocks • Create a positive, productive work environment and help the team reach goals • Define and deliver the purpose, requirements, and desired results of company or departmental programs affecting Operations • Attract, retain, and develop leaders and managers who share CTM values and culture • Provide leadership and guidance, prioritizing and assigning projects • Anticipate and resolve project obstacles and communicate solutions • Oversee standards for key initiatives while partnering with counterparts to grow key concepts • Use internal customer feedback to build quantified business cases for upstream process improvements • Adjust team priorities, decisions, and actions in response to changing business demands and unanticipated events • Manage performance, hiring, training, coaching, feedback, development, and engagement for direct and indirect reports as applicable

🎯 Anforderungen

• At least 10 years’ experience in TMC operations • Minimum 3 years in a director role • Strong commercial acumen and technical process knowledge, including fares and ticketing • Essential knowledge of front reservation and mid-office systems • Demonstrated ability to develop and implement business process improvements and change management • Strong interpersonal and communication skills with ability to develop relationships at all levels • Proven leadership and teamwork skills • Demonstrated success developing, implementing, and enhancing efficient business processes • Strong customer focus with essential travel industry experience • High degree of flexibility and ability to deal with change, growth, and pressure • Positive persuasiveness and influencing ability • Results orientation and deadline driven • Judgment and decision making • Flexibility and adaptability • Leadership and oral communication • Relationship building • Proficiency in Microsoft Office Suite • Ability to perform basic math • Ability to read and interpret information • Attention to detail • Regular and reliable attendance • Ability to work independently and as part of a team • Appropriate and professional written and verbal communication • Ability to meet deadlines and prioritize simultaneous requests • Creative and analytical thinking with strong problem-solving and consultative skills • Demonstrated calm under pressure and proactive contribution • Willingness to undertake domestic and global travel if required

🏖️ Vorteile

• Company Paid Basic Life & AD&D Insurance • Company Paid Short-Term Disability • Voluntary Long-Term Disability Insurance • Robust Wellness Program with incentives available to save money on medical insurance premiums • Supplemental Life, Accident, Cancer, Critical Illness, Identity Theft Protection and Legal Coverage • Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan • Health Savings Account with company core contribution and match, if enrolled in the HDHP medical plan • Flexible Spending Accounts • Dependent Care Savings Account • Dental Insurance Plan • Vision Insurance Plan • 9 Company Paid Holidays including the day after Thanksgiving • Generous paid time off programs for vacation and sick days • Employee Assistance Plan with access to Talk Space Therapy • Family Medical Leave • Paid Parental Leave (4 weeks) • Maternity benefits utilizing company paid STD plus Parental Leave (4 weeks) • Bereavement Leave • 401(k) Retirement Plan with a generous match per pay period • Student Loan Payment Match • Flexible work environments • Walking and fitness challenges • Volunteer experiences