Medical Case Manager – Telephonic Case Management

Stelle nicht auf LinkedIn

🕒 vor 5 Tagen

🌴 South Carolina – Remote

infoinfo

💵 $85.000 - $90.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of TRISTAR Insurance Group

TRISTAR Insurance Group

501 - 1000 Mitarbeiter

Gegründet 1987

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

Consulting • Healthcare • Logistics

Die TRISTAR Insurance Group ist ein nationaler Drittanbieter-Administrator (TPA), der Versicherungsverwaltung und Risikomanagement-Dienstleistungen für Arbeitgeber, Versicherer und öffentliche Einrichtungen anbietet. Zu den Lösungen gehören Sach- und Unfallversicherungen, Arbeitnehmerentschädigungen, allgemeine und Kfz-Haftpflicht, betreute Pflege (Rechnungsprüfung, Fallmanagement, Nutzungsprüfung, Krankenpfleger-Triage, Apothekenleistungsmanagement), Abwesenheits- und Behindertenmanagement, Verwaltung von Mitarbeitergruppenleistungen sowie Risikokontrolle und Arbeitssicherheitsdienste. TRISTAR legt Wert auf kollaborative, technologiebasierte und maßgeschneiderte Dienstleistungen, um Risiken für ihre Kunden in Chancen zu verwandeln.

Beschreibung

• Provide telephonic outreach for assessment and follow-up, including assessing, planning, implementing, and coordinating care • Conduct and document initial assessments with injured workers, employers, and providers • Maintain regular contact with all parties to facilitate communication and formulate clinical case plans • Coordinate contact with providers, claimants, return-to-work contacts, and claims examiners • Review case records and reports, collect and analyze data, evaluate medical status, and define needs and problems • Assess medical records for appropriateness of treatment and level of care • Refer cases to the Medical Director when appropriate within established timeframes • Facilitate timely return-to-work dates with claimants, employers, and physicians • Monitor medical appointments telephonically to address return-to-work, treatment plans, potential issues, and treatment outcomes • Negotiate treatment plans with treating physicians • Meet administrative requirements, including productivity, time management, quality assurance, billing, and documentation standards • Maintain confidentiality and comply with laws and regulations pertaining to HIPAA and PHI • Perform other duties as assigned

🎯 Anforderungen

• Bachelor's degree in nursing, or Master's level (or higher) in a Nursing, Health or Human Services field, or equivalent related experience preferred • Current, unrestricted RN license required • CCM, CPDM, COHN or CDMS certification preferred • Three or more years of diverse clinical experience caring for acutely ill patients with multiple disease conditions • Three or more years of Managed Care and/or Workers' Compensation experience • Knowledge of utilization management, quality improvement, discharge planning, and cost management • Background in state workers' compensation law and practices desirable • Planning, organizing, conflict resolution, and negotiating skills • Excellent interpersonal and organizational skills • Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint • Bilingual a plus • Preferred multi-state experience, including California • Professional attire adhering to the Company Dress Code

🏖️ Vorteile

• Medical, Dental, Vision Insurance • Life and Disability Insurance • 401(k) Plan • Paid Holidays • Paid Time Off • Referral bonus • Fully remote work arrangement

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