Account Manager, EMEA Public Sector

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TRM Labs

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2018

₿ Crypto

📋 Compliance

🤝 B2B

Crypto • Compliance • B2B

TRM Labs ist ein Unternehmen für Blockchain-Intelligence, das Transaktionsüberwachung, Forensik und Compliance-Lösungen für Unternehmen und öffentliche Organisationen anbietet, die mit Kryptowährungen arbeiten. Ihre Plattform und Produkte (Beispiele: Compliance360, Investigation360, Seizure360, Supervision360, BlockInt API, MCP, Wallet-Screening, Know-Your-Asset) unterstützen Banken, Krypto-Unternehmen, Regulierungsbehörden, Strafverfolgungsbehörden und Steuerbehörden dabei, illegale Krypto-Aktivitäten zu erkennen, zu untersuchen und zu blockieren, Beschlagnahmungen zu unterstützen und Anforderungen zur Geldwäschebekämpfung und Terrorismusfinanzierung sowie zur Aufsicht zu erfüllen. TRM bietet außerdem Schulungen und Zertifikate (TRM Academy) sowie professionelle Dienstleistungen wie Incident Response und Kapazitätsentwicklung an.

Beschreibung

• Drive net retention and expansion across a portfolio of public sector accounts in EMEA, identifying upsell signals, prioritizing your book, and surfacing renewal risks early • Own the full renewal and expansion motion for your accounts, from commercial negotiation through close, with quota accountability for both retention and growth • Use account research and customer intelligence tools to prepare for every customer conversation, ensuring you show up with relevant context on each account’s priorities, operating environment, and evolving compliance needs • Build trusted relationships with senior and working-level stakeholders across your accounts, maintaining continuity and deepening engagement over time • Maintain accurate pipeline and forecast data in Salesforce, ensuring your manager and cross-functional partners have clear visibility into account health, renewal timing, and expansion opportunities • Partner with Sales, Product, and Solutions Architecture to translate customer feedback into actionable insights and surface high-priority themes across your book

🎯 Anforderungen

• 3+ years of experience in SDR, Account Management, Customer Success, or a post-sale SaaS role, ideally supporting public sector customers in EMEA • Proven quota responsibility for renewals and expansions, with a track record of managing commercial conversations end-to-end • Ability to operate across EMEA markets and build relationships; fluency in multiple languages is a plus • Familiarity with financial crime compliance domains, including AML, sanctions, and KYC, or a strong aptitude to ramp quickly in a highly regulated vertical • Comfort managing a high-volume book of business with competing priorities and tight timelines • Strong customer presence with the ability to build credibility across senior and working-level stakeholders • Clear, direct communicator who drives alignment on next steps and ensures nothing falls through the cracks on complex, multi-stakeholder accounts • Disciplined pipeline hygiene and forecasting in Salesforce, with comfort using data and account insights to inform commercial planning • Highly autonomous and accountable; you own your outcomes, follow through on commitments, and don’t wait for direction to take the next step • Adaptable and resilient; you adjust your approach quickly as priorities, customer needs, and market conditions evolve

🏖️ Vorteile

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options