Engagement Manager

đź•’ vor 15 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

đźź  Senior

đź”´ Experte

đź‘” Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of UptimeAI Inc.

UptimeAI Inc.

11 - 50 Mitarbeiter

🤖 Künstliche Intelligenz

⚡ Energie

Artificial Intelligence • Energy • Oil and Gas

UptimeAI Inc. ist ein innovatives Technologieunternehmen, das sich auf KI-gesteuerte Lösungen für die Prozessindustrie spezialisiert hat, wobei der Schwerpunkt auf der Verbesserung der operativen Exzellenz (OEx) durch vorausschauende Wartung und Fehlermanagement liegt. Ihre fortschrittlichen, selbstlernenden KI-Systeme befähigen Teams dazu, Wartung, Zuverlässigkeit und Anlagenbetrieb durch Echtzeitprognosen und umsetzbare Empfehlungen zu optimieren. Mit über 200 Jahren kombinierter Branchenerfahrung verwandelt UptimeAI Daten in wertvolle Einblicke, die helfen, Anlagenausfälle zu verhindern und die Produktivität in Branchen wie Energieerzeugung, Öl und Gas sowie Chemie zu steigern.

Beschreibung

• Own customer success, adoption, and value realization across enterprise accounts • Partner with engineering, operations, and reliability teams to deploy and scale UptimeAI solutions • Act as a trusted advisor to customer executives and technical teams • Help customers achieve reduced downtime, lower maintenance costs, improved asset reliability, and increased operational efficiency • Lead deployment programs for industrial AI solutions • Facilitate technical workshops and solution architecture discussions • Translate AI insights into actionable operational improvements • Partner with Sales and Solutions teams to support strategic customer opportunities • Identify new use cases and expansion opportunities based on realized value • Collaborate with Product, Engineering, and Delivery teams • Represent the voice of the customer internally • Help shape the product roadmap based on field insights

🎯 Anforderungen

• 10+ years experience in customer engagement, digital transformation, or enterprise SaaS deployments • Experience working with industrial customers in sectors such as oil & gas, manufacturing, chemicals, power, or heavy industry • Experience deploying industrial analytics, APM, predictive maintenance, or AI solutions • Strong program or project management skills managing complex enterprise deployments • Ability to engage technical, operational, and executive stakeholders • Experience working with cross-functional teams including engineering, product, and data science • Background in reliability engineering, operations, or industrial digital transformation • Experience with APM platforms, industrial IoT, or predictive maintenance solutions • Certifications such as CMRP, Six Sigma, or reliability frameworks

🏖️ Vorteile

• Competitive compensation and equity • Opportunity to build and scale in a high-growth AI company • Work at the forefront of AI transforming heavy industry • Partner with leading global industrial companies • Help shape how AI delivers real operational impact

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