Associate Product Manager

🕒 vor 7 Tagen

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

✅ Produktmanager

Jetzt Bewerben

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US Claro

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 1990

💼 Beratung

📦 Logistik

📡 Telekommunikation

Consulting • Logistics • Telecommunications

US Claro ist ein Telekommunikationsunternehmen, das in Argentinien tätig ist und Mobilfunkverträge, Heim-Internet (Glasfaser), Prepaid-Services, Roaming und digitale Inhaltsdienste wie Streaming und Musik anbietet. Es betreibt auch einen Online- und physischen Einzelhandel, der Telefone, Zubehör und Smart-Geräte verkauft, und bietet digitale Zahlungs-/Wallet-Dienste (Claro Pay) sowie Kontoverwaltung über Mi Claro an.

Beschreibung

• Research assigned aspects of a product or service offering, including customer problems, market trends, competitor approaches, partner capabilities, delivery dependencies, and commercial considerations. • Support product lifecycle activities, including ideation, customer and market validation, business case development, roadmap planning, launch readiness, adoption monitoring, and enhancement recommendations. • Participate in customer discovery sessions, customer interviews, feedback programs, and Voice of the Customer initiatives. • Synthesize findings into documented needs, use cases, and improvement opportunities. • Analyze product performance, customer adoption trends, usage metrics, and market insights to identify opportunities for product enhancements, service improvements, and future roadmap recommendations. • Draft product definition components, including use cases, qualification criteria, service boundaries, assumptions, requirements, launch checklists, FAQs, and internal product guides. • Develop initial drafts of sales and enablement materials and collaborate with Product Marketing to create one-pagers, battle cards, presentations, training materials, and other sales assets. • Support Solution Engineers and field teams by addressing product-related inquiries, documenting recurring issues and enhancement requests, and escalating strategic decisions to the Product Manager when appropriate. • Track launch readiness, customer adoption, feedback, and product performance metrics. • Maintain accurate product records, decision logs, artifacts, source materials, and follow-up actions to ensure stakeholders have access to current and reliable information.

🎯 Anforderungen

• Bachelor's degree in Business, Technology, Engineering, Design, Communications, or a related field, or equivalent practical experience. • One to three years of experience in product management, product operations, business analysis, technology consulting, solutions support, program delivery, or a related role. • Experience researching business or technology challenges and translating incomplete information into structured recommendations, presentations, or documentation. • Exposure to B2B technology or professional services environments. • Experience with managed services, cloud services, AI and automation, cybersecurity, or enterprise applications is preferred. • Strong written and verbal communication skills, including experience developing presentations, product documentation, sales materials, training content, or research summaries. • Ability to work effectively with technical, commercial, delivery, and customer-facing stakeholders to understand service scope, dependencies, and customer value. • Experience supporting discovery sessions, demonstrations, implementations, customer success initiatives, service delivery, or sales engineering activities is preferred.

🏖️ Vorteile

• Professional development • A culture that celebrates success and diversity • Medical, Dental, Vision • 16 Holidays, 15 days PTO, 7 sick days • 401k with a match and tuition reimbursement