Implementation Manager

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UVeye

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2016

🔐 Sicherheit

Automotive • Security

UVeye ist ein Unternehmen, das automatisierte Inspektionssysteme für die Automobilindustrie anbietet und sich an Bereiche wie Autohäuser, Auktionen, Flotten und Montagelinien richtet. Ihre Lösungen sind darauf ausgelegt, die Sicherheit und Betriebseffizienz in diesen Bereichen zu verbessern. Die Angebote von UVeye zielen darauf ab, Inspektionsprozesse zu rationalisieren und sie schneller und genauer zu machen. Das Unternehmen ist weltweit tätig, mit Niederlassungen in den USA und Israel, und arbeitet mit Partnern, darunter große Automobilhersteller, zusammen.

Beschreibung

• Serve as the primary point of contact for automotive dealership clients from contract signature through installation completion. • Host group calls to guide clients through site readiness requirements, including CAD review, network, electrical, and construction requirements. • Tracking of client’s open deliverables through completion using various internal tools. • Provide expertise and hands-on support to dealerships in developing internal processes tied to the successful implementation and integration of UVeye systems. • Collaborate with the Operations team to develop optimal hardware placement designs and comprehensive installation plans. • Facilitate cross-functional communication between clients, Operations, and other internal teams to ensure alignment on project goals. • Develop and manage detailed installation schedules, ensuring clear communication with all stakeholders. • Coordinate logistics and ensure all necessary resources, documentation, and approvals are in place before installation begins. • Anticipate and address potential challenges, maintaining proactive communication to keep projects on track. • Ensure a smooth transition to the Customer Success Manager (CSM) post-installation by providing all necessary documentation, project details, and client information. • Facilitate a formal handover meeting to align on client expectations, system status, and next steps for ongoing success and support.

🎯 Anforderungen

• At least 4 years of proven experience managing the onboarding and implementation of hardware solutions ideally for dealerships. • Experience working with dealerships is ideal, with a solid understanding of how a service lane operates. • Strong organizational skills with the ability to manage multiple projects simultaneously. • Excellent communication and interpersonal skills to effectively liaise with clients and internal teams. • Knowledge of site preparation requirements such as networking, electrical systems, and construction is a plus. • Proficiency with project management tools (e.g., SalesForce, Monday.com, Asana, or similar) and standard office software. • Proactive and solutions-oriented with exceptional attention to detail. • Demonstrates a high level of assertiveness and persistence in their approach to making phone calls to maintain frequent outreach, ensuring follow-ups are completed promptly and efficiently. • Strong problem-solving skills and the ability to adapt to evolving client needs. • Team player with a collaborative mindset and a customer-focused approach. • Strong presentation and PowerPoint skills to communicate plans, updates, and key milestones effectively.

🏖️ Vorteile

• Competitive Medical, Dental, Vision. • Company 401k Match. • 20 PTO days, Company paid holidays. • Career growth as we scale across the US.