Technical Business Analyst

🕒 vor 1 Monat

🏄 California – Remote

info

💵 $33 / Stunde

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

🧐 Business-Analyst

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Venbrook

Venbrook

501 - 1000 Mitarbeiter

Gegründet 2000

💸 Finanzen

🤝 B2B

Finance • B2B

Venbrook ist eine in den USA ansässige Holdinggesellschaft und Vollversicherungs-Brokerage, die kommerzielle und private Versicherungslösungen, Spezialprogramme, Angebote für Großhandelsmakler sowie integrierte Schadensdienste entwickelt und vertreibt. Das Unternehmen arbeitet mit Versicherern und Kunden zusammen, um Risiken zu managen, maßgeschneiderte Versicherungspakete (einschließlich Mitarbeiterleistungen, Studenten- und Reiseversicherungen sowie Policen für besonders vermögende Privatkunden) zu gestalten und technologiegestützte Schadens- und Programmmanagementdienste bereitzustellen.

Beschreibung

• Manages Help Desk queue, triages incoming requests, and escalates issues to senior analysts or technical teams as appropriate. • Performs user setup, permissions management, and account maintenance within the Insurance Management System. • Facilitates the documentation of business and system requirements in collaboration with stakeholders and Technical Product Managers. • Facilitates testing and validation of reports, system enhancements, and new configurations prior to production deployment. • Prepares Excel-based reports and data reviews to support business user decision-making and operational visibility. • Supports ad-hoc reporting requests by gathering, organizing, and formatting data into actionable insights for business users. • Identifies recurring issues, process gaps, and improvement opportunities; documents findings and proposes solutions for review by senior staff. • Collaborates with senior analysts and developers to understand system workflows and support the translation of business needs into technical specifications. • Maintains the integrity and accuracy of the Insurance Management System through ongoing data review and quality checks.

🎯 Anforderungen

• 2+ years of experience in a Business Analyst, Data Analyst, or similar role • Understanding of insurance industry business operations and terminology • Proficiency in Microsoft Excel, including sorting, filtering, pivot tables, and formulas • Working knowledge of data visualization or query tools such as Tableau, Power BI, or SQL • Strong attention to detail and organizational skills • Ability to manage multiple priorities and complete assigned tasks independently • Excellent verbal and written communication skills

🏖️ Vorteile

• 401k + employee match • Medical, Dental, Vision, Life, and Disability Insurance • Paid Time Off (PTO) • Paid Holidays • Paid Parental leave • Paid Sick leave • Professional development programs • Work-life quality and flexibility

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