Director of Quality – Trucking Operations

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

⚙️ Operations

👻 Geisterscore 50%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Venture Logistics

Venture Logistics

1001 - 5000 Mitarbeiter

📦 Logistik

🚗 Transport

Logistics • Transport

Venture ist der Full-Service-Logistikpartner für diejenigen, für die Verbesserung niemals aufhören kann, das Geschäft nicht stoppt, und die übermäßig darauf fokussiert sind, außergewöhnliche Leistungen zu erbringen. Geschäft kann unvorhersehbar und voller Risiken sein. Aber wir glauben, dass die Reise mit einem Experten an Ihrer Seite weniger entmutigend ist. Bei Venture arbeiten wir eng mit unseren Kunden zusammen, um ihr Geschäft tief zu verstehen und den Erfolg durch umfassende Logistiklösungen zu fördern. Von Lkw-Transporten bis zur Optimierung der Lieferkette haben wir die Mittel und das Know-how, um Sie voranzubringen - inklusive nationaler Dienstleistungen wie: VENTURE TRANSPORT • Firmenbesitz, Asset-basierte Logistik • Dedizierte Flotten/Operationen • Regionale, Überlandtransporte VENTURE CONNECT • Truckload und Teil-Lkw-Ladung • Weniger als Lkw-Ladung • Expressfracht • Internationale und Intermodale Frachtverwaltung • Flachbetttransporte VENTURE SOLUTIONS • Lieferkettenoptimierung und Beratung • Transportmanagement • Konsolidierung und Lagerhaltung

Beschreibung

• Oversee and evaluate operational performance for efficiency, accuracy, and compliance • Train, coach, and mentor operations personnel and leadership • Lead implementation of new technologies, processes, and operational initiatives • Conduct quality audits and ensure corrective actions are implemented • Manage and review KPIs, lead KPI review meetings, and communicate performance trends and gaps • Drive continuous improvement initiatives across operations • Support new operation start-ups and manage implementation plans • Train and onboard new operations leaders • Develop and maintain continuous training programs, audit frameworks, SOPs, and training materials • Track and analyze operational KPIs and report budget variances • Facilitate KPI meetings covering revenue, safety, receivables, fuel efficiency, preventative maintenance, and backhaul performance • Manage projects and action items from KPI reviews • Coordinate and lead customer QBRs and MBRs • Conduct customer, driver, and employee satisfaction surveys and audits • Identify and discreetly report operational issues and risks • Develop and execute process improvement strategies • Track, report, and analyze driver and director bonus programs • Maintain reliable attendance and on-call availability • Comply with company policies, procedures, laws, and regulations

🎯 Anforderungen

• Bachelor’s degree in Business, Operations Management, Logistics, or related field, or equivalent work experience • 5+ years of experience in operations, quality management, or logistics leadership roles • Proven experience managing KPIs, audits, and operational performance • Experience leading teams, training, and mentoring staff • Advanced proficiency in Microsoft Excel, Word, and PowerPoint • Experience with data tracking and KPI reporting • Proficiency with operational and logistics systems including TMW, TotalMail, PeopleNet, and Samsara • Familiarity with OneDrive and SharePoint • Strong analytical and problem-solving skills • Ability to manage multiple projects and deadlines • Preferred: Master’s degree in Business Administration or related field • Preferred: Transportation, logistics, or supply chain experience • Preferred: Project management experience leading system or process implementations • Preferred: Lean, Six Sigma, or other continuous improvement certification • Preferred: Advanced data analysis and reporting skills • Preferred: Process improvement and quality framework experience • Preferred: Presentation and facilitation skills • Preferred: Organizational and project management capability • Preferred: Ability to influence and drive change across multiple operational teams • Sedentary work with repetitive computer and telephone usage • Travel required: 25%–50% • On-call availability • Ability to work and communicate effectively with others

🏖️ Vorteile

• Competitive Pay • Opportunity for career advancement • Generous Vacation / Paid Time Off • Paid Holidays • 401K with company match from day 1 • Medical, Dental, Vision Insurance • Basic and Supplemental Life Insurance

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