IT Analyst II

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🕒 vor 12 Tagen

🦞 Maine – Remote

🦞 Maine – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🧐 Analyst

Jetzt Bewerben

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Versant Power

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201 - 500 Mitarbeiter

⚡ Energie

👥 B2C

Energy • Utilities • B2C

Versant Power ist ein Versorgungsunternehmen, das seit 1924 Gemeinden in Nord- und Ost-Maine mit Strom versorgt. Das Unternehmen konzentriert sich darauf, die Widerstandsfähigkeit seiner Infrastruktur zu verbessern und gleichzeitig eine zuverlässige Stromverteilung aufrechtzuerhalten. Versant Power bietet seinen Kunden verschiedene Dienstleistungen an, darunter Optionen zur Rechnungszahlung, Wiederherstellung nach Stromausfällen und Energiespartipps. Sie engagieren sich auch für die Beteiligung an der Gemeinschaft und Umweltziele, die sich in ihren Programmen und Verbesserungen des Stromnetzes widerspiegeln.

Beschreibung

• Be a part of the team that is transforming the power industry of northern and eastern Maine • The IT Analyst II is an intermediate technical position responsible for support, maintenance, design and development for assigned Versant Power Information Systems • Supports the design, development and testing of new applications, application changes, and upgrades associated with the specified applications and related integration tools • Provides technical support, maintenance, development, programming and troubleshooting for Customer Information System (CIS) and the integration with other systems • Provides documentation/project tracking and management reporting to support the department's work plan • Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management • Actively participates in CIS Team meetings and contributes to the decision-making processes • Participates in after-hours call out for application support • Performs other related duties as assigned, including designated duties associated with System Restoration, (SEOP) System Emergency Operations Plan

🎯 Anforderungen

• Must have a degree in Computer Science or equivalent • Minimum of five (5) years of experience in a client-focused IT support role • Working knowledge of Customer Information Systems (CIS) or Enterprise Resource Planning systems (ERP), and billing systems • Expertise with Oracle preferred or other relational databases such as MSSQL or MySQL • Strong experience writing SQL required, experience with PL/SQL preferred • Reporting expertise and experience with one or more (Cognos, TM1, SQL Server reporting services, and/or Crystal Reports) is a plus • Strong customer service ethic • Ability to work independently or in teams, with minimal or no supervision • Excellent written and oral communication skills • Experience working with MS Office applications, specifically Word and Excel, MS Project a plus • Must be willing to travel for training and User Group participation • Valid driver's license required.

🏖️ Vorteile

• Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions. • Work hours are 8:00 A.M. to 5:00 P.M., Monday through Friday. • Off-hour monitoring of emergencies is anticipated.