Senior Enterprise Client Executive

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Voya Financial

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5001 - 10000 Mitarbeiter

Gegründet 1998

💸 Finanzen

Finance • Insurance • Retirement

Voya Financial ist ein führendes Finanzdienstleistungsunternehmen, das eine breite Palette von Altersvorsorge-, Investitions- und Versicherungsprodukten anbietet, um Einzelpersonen, Familien und Institutionen zu helfen, ihre Zukunft zu planen, zu investieren und zu schützen. Mit einem Fokus auf Altersvorsorgesparen und betriebliche Leistungen verknüpft Voya Leistungen und Ersparnisse, um finanzielle Erfahrungen zu vereinfachen und die finanzielle Sicherheit zu erhöhen. Das Unternehmen ist bestrebt, einen positiven Unterschied zu machen, indem es anderen durch seine einzigartige Unternehmenskultur dient, und wurde für seine Werte und kundenorientierte Herangehensweise anerkannt. Voya engagiert sich auch in Initiativen wie dem Voya Behavioral Finance Institute for Innovation, um seine Mission der Transformation der finanziellen Fürsorge am Arbeitsplatz voranzutreiben.

Beschreibung

• Retains clients, maintains sustainable relationships, and understands our suite of solutions to expand services by demonstrating a thorough understanding of client needs. • Drives renewals and executes end to end expansion sales within customer base. • Pursues and develops new opportunities, and expansion opportunities at assigned accounts. • In partnership with the client, creates an account plan that reflects strategic client business objectives. • Identifies key success measures for solutions within account and then manages to the plan. • Demonstrates strong upselling aptitude to secure product adoption, renegotiate KPIs, and secure incremental budgets that align with client objectives and drive client growth • Collaborates with all internal teams, external vendors and other key partners to achieve program results and ensure client satisfaction. • Stays abreast of industry and technology trends. • Educates and advocates for clients on the basis of these trends • Serve as a strategic partner/trusted advisor, understanding client needs and dynamics to identify how client business goals can be met and exceeded, and showcasing creative thinking to establish long-term client trust. • Prioritize client engagement with an emphasis on maximizing revenue growth and efficiency, uncovering high potential opportunity, and implementing client retention strategies to minimize churn. • Deploy sound proposal management and optimization strategies across client portfolio at scale; proactively identify ways to communicate new features and growth opportunities, while setting proper expectations and meeting deadlines. • Develop collaborative relationships with internal teams and display comfort in leading problem-solving discussions that add value to client relationships, solve challenges, and achieve company goals. • Ensures client satisfaction and continuously monitors ongoing client satisfaction. • Additional responsibilities, as required.

🎯 Anforderungen

• 5+ years industry experience in areas such as HCM, Insurance, Benefits Administration, Benefits Consulting, SaaS, or Healthcare. • Bachelor's degree required. • Experience working with National Accounts in strategic selling and/or customer service. • Proven ability to build internal and external partnerships at all organizational levels and to lead via influence in a matrixed leadership environment • Ability to convey complex messages across a wide range of audiences, both internally and externally • Exceptional presentation skills at the VP level • Ability to use facts and data to tell a story that leads to sales

🏖️ Vorteile

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. • Paid volunteer time — 40 hours per calendar year