Strategic Technical Account Manager, GPU

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Vultr

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2014

🤖 Künstliche Intelligenz

🤝 B2B

🔧 Hardware

🔥 Finanzierung im letzten Jahr

💰 €329.000.000 Debt Financing - Vultr im 2025-06

Artificial Intelligence • B2B • Hardware

Vultr ist ein globaler Anbieter von Cloud-Infrastrukturen, der bedarfsgesteuerte virtuelle Maschinen, Bare-Metal-Server, GPU-beschleunigte Instanzen, verwaltete Datenbanken, Objekt- und Blockspeicher, Kubernetes- und Netzwerklösungen anbietet. Die Plattform legt den Schwerpunkt auf KI- und HPC-Workloads mit einer breiten Auswahl an AMD- und NVIDIA-GPUs, schnellen Netzwerken und über 32 Datenzentrumsregionen sowie einem Marktplatz für bereitstellbare Apps und entwicklerfreundliche APIs. Vultr richtet sich an Entwickler und Unternehmen, die nach kostengünstigen, skalierbaren und konformen Alternativen zu Hyperscalern für Cloud-Computing und Speicherlösungen suchen.

Beschreibung

• Lead onboarding for customers deploying GPU clusters (bare metal, VMs, or hybrid). • Advise on cluster design: multi-GPU topology, NVLink/NVSwitch considerations, RDMA, Infiniband and RoCE Ethernet, networking throughput, and storage IOPS requirements. • Guide customers in selecting GPU types and configurations based on workload (training, fine-tuning, inference, embeddings, RAG pipelines). • Support distributed frameworks: PyTorch, TensorFlow, DeepSpeed, Megatron, JAX, Ray, Mosaic, HuggingFace, etc. • Advanced hands on Kubernetes skills • Advanced hands on SLURM skills • Identify bottlenecks (network, storage, memory bandwidth). • Provide tuning recommendations for batch size, mixed precision, parallelization strategies, and checkpointing. • Help customers evaluate cost vs. performance tradeoffs (GPU mix, CPU pairing, instance types, cluster sizing). • Own the long-term technical strategy across assigned GPU/AI accounts, including hyperscalers, labs, and high-growth AI startups. • Host recurring technical review meetings, roadmap reviews, and optimization sessions. • Define scaling plans, future GPU reservation needs, and capacity forecasting. • Partner with Support, SRE, Networking, NOC, and Product Management & Engineering to resolve high-urgency incidents. • Manage outage communications, corrective action plans, and postmortem reviews with customers. • Advocate for GPU reliability improvements and influence roadmap priorities. • Identify opportunities for expanded clusters, high speed storage, or networking upgrades. • Support Sales with technical validation and architecture diagrams needed for expansion. • Provide structured feedback on existing and future GPU offerings, networking fabrics, storage platforms, and upcoming AI/ML platform features. • Partner with Product on early access programs (new GPUs, pipelines, orchestration, etc.).

🎯 Anforderungen

• 2–5+ years as an AI/ML Engineer, AI/ML Ops, Technical Account Manager, HPC Engineer, Sales/Solutions Engineer or relevant technical role. • Strong knowledge of GPU hardware architectures (NVIDIA/AMD), CUDA/ROCm, distributed training, and ML frameworks. • Experience with Linux tuning, networking (Infiniband, RoCE fabrics). • Experience with high-performance storage systems (DDN, NetApp, Vast, Weka, etc.). • Ability to communicate complex concepts clearly to both executives and engineering teams. • Prior experience supporting hyperscale, AI labs, or large cluster deployments is a plus. • Cloud Native Computing Foundation Certified Kubernetes Administrator (CKA) certification is a plus.

🏖️ Vorteile

• 100% company-paid insurance premiums for employee medical, dental and vision plans. • 401(k) plan that matches 100% up to 4%, with immediate vesting • Professional Development Reimbursement of $2,500 each year • 11 Holidays + Paid Time Off Accrual + Rollover Plan • Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year • $500 stipend for remote office setup in first year + $400 each following year • Internet reimbursement up to $75 per month • Gym membership reimbursement up to $50 per month • Company paid Wellable subscription