Product Manager

🕒 vor 1 Monat

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

✅ Produktmanager

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Waystar

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

🏥 Gesundheitswesen

☁️ SaaS

🤖 Künstliche Intelligenz

🔥 Finanzierung im letzten Jahr

💰 €709.200.000 Post-IPO Secondary - Waystar im 2025-09

Healthcare • SaaS • Artificial Intelligence

Waystar ist ein KI-gestütztes Softwareunternehmen für das Finanzmanagement im Gesundheitswesen, das eine einheitliche, cloudbasierte Plattform bietet, um Gesundheitszahlungen zu vereinfachen und den gesamten Abrechnungsprozess für Gesundheitsdienstleister zu automatisieren. Die Plattform umfasst die finanzielle Freigabe (Berechtigungsprüfung, Patientenschätzung, Vorabgenehmigungen), die finanzielle Betreuung der Patienten, die klinische Integrität und die Erfassung der Einnahmen (Erkennung von Gebühren- und DRG-Anomalien), die Verwaltung von Zahlungsansprüchen und -leistungen, die Wiederherstellung von Abweisungen sowie Analysen und Berichterstattung mit Integrationen in elektronische Patientenakten (EHRs) und Zahlsysteme. Waystar bedient Krankenhäuser, Gesundheitssysteme, Arzt- und Fachpraxen, ambulante Operationszentren und andere Organisationen im Gesundheitswesen und nutzt agentische, generative und prädiktive KI, um Rückerstattungen zu beschleunigen, Abweisungen zu reduzieren und die finanzielle Transparenz sowie die Patientenzahlungserfahrungen zu verbessern.

Beschreibung

• Analyzing various product inputs, customer requirements, designing solution architectures and developing the business case for new product development • Preparing software design plans including product specifications, use case documentation and user interface wireframes (both independently and with assistance from our User Experience team) • Organizing market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors to define new opportunities • Studying healthcare industry standards and staying up-to-date on industry changes and compliance issues • Gathering inspiration and ideas by visiting customers regularly and reviewing software and other products that solve similar problems in other domains • Collecting direct customer feedback by organizing user tests, studying customer support incidents, administering user surveys, and visiting customers to study product interaction in their natural environment • Working closely with internal and external resources to define system requirements that meet changing market needs and ensure customer satisfaction and product quality • Assisting your Director of Product Management in coordinating with sales, marketing, development, and customer support to bring together divergent ideas and convince various stakeholders to rally behind a single product vision • Working with your Director of Product Management to manage the product roadmap, including documenting product strategy, maintaining the feature backlog, and coordinating releases

🎯 Anforderungen

• Knowledge of healthcare revenue cycle workflows • Provided leadership on a team that designed, built, or used revenue cycle workflow solutions • Organizing market research including analyzing customer segments and industry trends • Robust technical fundamentals, especially when it comes to building software • Problem solving skills; able to analyze a problem and design creative solutions • Attention to detail; extraordinary eye for usability and the customer experience • Excellent written communication skills; able to succinctly convey complex ideas through the written word • Experience writing and refining user stories with engineering teams • Great people skills; able to facilitate , negotiate and persuade stakeholders • Flexible and agile; able to rapidly adapt to changing situations and inputs • College Degree required; Business or Computer Science degree preferred • Preferred experience using Jira or similar feature and user story software

🏖️ Vorteile

• Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package (3 medical plans with Health Saving Account company match) • Generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays • Flexible time off for our exempt team members + 13 paid holidays • Paid parental leave (including maternity + paternity leave) • Education assistance opportunities and free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups