Senior Director, Operations

🕒 vor 28 Tagen

🏄 California – Remote

🏄 California – Remote

💵 $125.000 - $140.000 / Jahr

⏰ Vollzeit

🟠 Senior

⚙️ Operations

Jetzt Bewerben

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WellBiz Brands, Inc.

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 1983

💄 Schönheit

🧘 Wellness

Beauty • Wellness • Franchising

WellBiz Brands, Inc. ist ein führendes Unternehmen in der Kategorie der erlebnisorientierten Geschäfte, die darauf abzielen, das Leben der Menschen zu verändern. Durch fünf separate Franchise-Marken, darunter Amazing Lash Studio®, Drybar®, Elements Massage®, Fitness Together® und Radiant Waxing™, betreibt das Unternehmen über 750 Standorte. WellBiz konzentriert sich auf das Franchising wachstumsorientierter Verbrauchermarken, die außergewöhnliche servicebasierte Erlebnisse bieten, und spiegelt dabei seine Kernwerte wie Spaß, Eigenverantwortung, Respekt, Leidenschaft und Integrität wider. Das Unternehmen hat sich darauf spezialisiert, gesundheits- und schönheitsbewusste Verbraucher zu bedienen, indem es hochwertige Dienstleistungen anbietet, die ihren Lebensstil und ihr Wohlbefinden verbessern.

Beschreibung

• Drive franchisee engagement, operational consistency, and unit-level economic performance across the Drybar system. • Coach franchise owners on revenue growth, profitability, staffing, membership performance, and guest experience. • Lead and develop a team of Directors, Senior Managers, and Managers supporting the Drybar franchise network. • Establish accountability, coaching standards, and operational alignment across the team. • Oversee operational execution of brand initiatives, programs, and strategic priorities. • Partner cross-functionally with internal teams to support successful project management and rollout execution. • Build strong relationships with franchise owners through consistent communication, visibility, and partnership. • Lead operational meetings, webinars, business reviews, and franchisee engagement forums. • Analyze business performance metrics and KPIs to identify opportunities and operational risks. • Drive continuous improvement initiatives that support franchisee success and operational scalability. • Maintain regular travel and field visibility across the Drybar system.

🎯 Anforderungen

• Bachelor’s degree in Business, Operations, Management, or related field preferred. • 7+ years of franchise operations, multi-unit leadership, or field support experience. • 3+ years of experience leading and developing operational support teams. • Demonstrated experience coaching franchise owners or multi-unit operators on business performance and profitability. • Experience supporting beauty, wellness, retail, hospitality, or service-based franchise systems preferred. • Multi-unit operational leadership experience is strongly preferred • Proven leadership, coaching, and mentoring experience • Strong business and operational acumen with the ability to analyze performance metrics and identify opportunities for growth • Excellent communication and presentation skills, both written and verbal • The ability to prioritize, stay organized, and adapt quickly in a changing environment • Confidence in navigating difficult conversations and influencing others toward action • A collaborative, solutions-oriented mindset with high attention to detail • The ability to remain calm and effective under pressure and tight deadlines • Proficiency with Microsoft Office and general computer applications

🏖️ Vorteile

• Flexible time off and holiday schedule • Medical, dental, vision, and life insurance • Health Savings Account • Flexible Spending Account • 401K match • Monthly allowance for spending at WellBiz Brands, Inc. owned brands • Cell Phone reimbursement • Free Employee Assistance Plan