Product Manager, Payments

🕒 vor 4 Monaten

🏄 California, New York, +1 weitere Bundesländer – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $240.000 - $320.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

✅ Produktmanager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Whatnot

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2021

🏪 Marktplatz

🛍️ eCommerce

💰 €260.000.000 Series D im 2022-07

Marketplace • eCommerce

Whatnot ist ein Live-Shopping-Marktplatz, der es Nutzern ermöglicht, über eine Vielzahl von Produkten durch spannende Auktionen und Flash-Verkäufe einzukaufen, zu verkaufen und sich zu vernetzen. Die Plattform bietet eine breite Auswahl an Kategorien, darunter Mode, Sammlerstücke, Sneakers und mehr. Whatnot erleichtert Echtzeit-Interaktionen zwischen Käufern und Verkäufern und bereichert das Online-Shopping-Erlebnis mit Live-Show-Giveaways und Gemeinschaftsaufbau.

Beschreibung

• Own the product vision and roadmap for Payments, balancing short-term wins with long-term platform investments that support extremely fast growth and international expansion. • Deeply understand stakeholder needs from sellers managing their businesses to Finance teams closing monthly books to CX resolving refund disputes; and translate them into clear product strategies and scalable systems. • Define and own core payments metrics including authorization rates, payout success, refund rates, processing costs, and financial accuracy. Use these to guide prioritization and measure impact. • Drive execution across multiple workstreams, coordinating backend payments systems, payment integrations, and frontend UX while managing dependencies and timelines. • Build the financial data foundation the business needs, including ledger systems that power internal reporting, seller transparency and tools they need, and accurate month-end closes. • Partner cross-functionally with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance, manage risk appropriately, and support efficient operations at scale. • Establish metrics and experimentation frameworks to validate performance, test new capabilities, and continuously improve outcomes for users and internal teams.

🎯 Anforderungen

• 10+ years of product management experience with significant focus on payments products and platforms (card/alternative payments, payouts, refunds, chargebacks, ledger systems). • Proven experience owning high-volume, mission-critical payments systems at marketplace, fintech or platform companies, including deep familiarity with processors like Stripe, Braintree, Adyen, or similar. • Strong product leadership, including setting strategy, influencing cross-functional partners, and driving complex initiatives from 0→1 and 1→N. • Deep understanding of financial data, reconciliation, and reporting, particularly supporting Finance, Accounting, and month-end close processes in high-transaction-volume environments. • Demonstrated ability to work in ambiguous, fast-paced environments, making sound decisions with imperfect information and balancing speed with risk and quality. • Proven track record using data and experimentation to inform product decisions, measure impact, and iterate on complex systems. • Strong product discovery and execution skills, translating multi-stakeholder problems into clear requirements and simple, intuitive experiences. • Excellent cross-functional communication, with experience partnering closely with Engineering, Design, Finance, Legal, CX/Ops, and risk-oriented teams. • High empathy for users and stakeholders, with passion for building trustworthy, transparent financial experiences. • Nice to have: Experience in a marketplace or multi-sided platform where payments, incentives, and marketplace dynamics are tightly coupled.

🏖️ Vorteile

• Offers Equity