Senior Product Owner

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Xceed

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 2001

🤝 B2B

🏢 Unternehmen

B2B • Enterprise

Xceed ist ein in Ägypten ansässiger Anbieter von Business Process Outsourcing (BPO) und Customer Experience (CX), der große Unternehmen und Regierungsbehörden mit mehrsprachigen Kontaktzentren, digitalem CX, Shared Services und Infrastruktur-Hosting-Lösungen bedient. Als Tochtergesellschaft von Telecom Egypt, gegründet im Jahr 2001, bietet Xceed ein ganzheitliches Kundenmanagement, maßgeschneiderte BPO-Dienstleistungen, Schulungen über die Xceed Academy sowie den Betrieb von Fern-/Multikanal-Kontaktzentren zur Verbesserung der Kundenzufriedenheit und langfristigen Rentabilität.

Beschreibung

• Own the definition, prioritization, and follow-through of product initiatives across key areas of the XCEED product ecosystem. • Turn business goals, stakeholder input, and user needs into structured product plans. • Ensure initiatives move forward with clear scope, aligned expectations, and measurable outcomes. • Work closely with Product Design, Engineering, and key business stakeholders to deliver high-quality product improvements. • Frame product problems: turn business goals, stakeholder requests, and user pain points into clear product problems worth solving. • Define initiatives with clarity: translate opportunities into structured initiatives with clear scope, requirements, acceptance criteria, and success metrics. • Prioritize with discipline: make trade-offs based on strategy, impact, feasibility, and opportunity cost. • Align cross-functionally: work closely with Product Design, Engineering, and business stakeholders to ensure shared understanding and smooth execution. • Protect focus and scope: maintain clarity during implementation, manage changes carefully, and raise risks or ambiguities early. • Own delivery follow-through: stay close to initiatives from discovery through release, ensuring decisions remain aligned with the original problem and intended outcome. • Validate quality and readiness: participate in QA and release readiness to make sure solutions meet expectations before going live. • Measure impact: define success before development starts, review performance after release, and use evidence to guide next steps. • Improve product processes, documentation, prioritization discipline, and decision quality across the team.

🎯 Anforderungen

• 3+ years in Product Management, Product Owner, Business-Product Analyst in high-growth tech, preferably in B2B SaaS, marketplaces, ticketing, B2C platforms, or other cross-functional digital product environments. • Strong product ownership experience: experience owning product initiatives in a structured way from definition through delivery and validation. • Sharp product thinking: able to frame problems well, challenge assumptions, and avoid jumping too quickly to solutions. • Clarity and structure: strong at defining scope, requirements, and acceptance criteria in a way that reduces ambiguity. • Prioritization discipline: comfortable making trade-offs based on impact, feasibility, and strategic fit. • Cross-functional collaboration: able to work effectively with Design, Engineering, and business stakeholders. • Analytical mindset: comfortable using data and metrics to support decisions and measure impact. • Ownership: committed to following initiatives through from definition to release and post-launch learning. • Fluency in English: additional European languages are a plus.

🏖️ Vorteile

• Unlimited Paid Time Off • Flexible Working Hours • Unlimited Remote Work • Workation — work from anywhere as long as it aligns with your team’s dynamics. • Access to learning platforms (Codely, Coursera, MasterClass) and dedicated time for personal development. • Team-building activities and meet-and-greet events. • Go Out — Free passes to XCEED partners’ events to experience what our users do. • Referral Program to help us find incredible talent.