Salesforce Product Manager

🕒 vor 3 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

✅ Produktmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Youth Villages, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 3 Tagen

Noch offen auf der Website von Youth Villages. Geprüft vor 2 Stunden.

Logo of Youth Villages

Youth Villages

1001 - 5000 Mitarbeiter

Gegründet 1986

🏥 Gesundheitswesen

🤝 Non-Profit

🌍 Soziale Wirkung

Healthcare • Non-profit • Social Impact

Youth Villages ist eine nationale gemeinnützige Organisation, die evidenzbasierte psychische und verhaltensbezogene Gesundheitsdienste sowie Kinder- und Jugendhilfeleistungen für Kinder, junge Erwachsene und Familien anbietet. Seit über 35 Jahren betreibt sie Wohnprogramme, intensive ambulante Behandlungen, Pflege- und Adoptionsdienste, spezialisierte Krisendienste und LifeSet-Unterstützungen für junge Erwachsene, die die Pflegefamilien verlassen. Dabei arbeitet sie mit öffentlichen Einrichtungen zusammen und setzt sich für systemische Verbesserungen in den Bereichen Jugendhilfe, Jugendstrafrecht und Kindergesundheitssysteme ein.

Beschreibung

• Work closely with the Director, senior leadership, and departments • Operate as a functional leader alongside Product Analysts to manage Salesforce • Serve as system lead for Salesforce and related systems and integrations • Support Salesforce and other system integrations and coordinate data flow between systems • Prepare and maintain short- and long-term product roadmaps • Guide Product Analysts in discovery, business requirements gathering, and documentation into features, stories, and tasks • Translate business needs into requirements and update them as needed • Ensure solutions follow best practices and meet business needs • Oversee administrative functions including user account maintenance and workflows • Manage help desk tickets and support Product Analysts with product requests • Oversee functional, technical, and system design training and documentation • Complete regular internal system audits and prepare for upgrades • Act as technical lead for all Salesforce projects • Partner with Product Analysts and stakeholders to document current and future state business processes • Work with internal and external teams to understand operational data needs and align solutions • Facilitate testing of new functionality and manage rollouts • Report analytics on platform utilization and functionality • Monitor and evaluate new technologies and features and advise on potential product applications • Manage vendor relationships, including product licensing

🎯 Anforderungen

• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs • Demonstrated understanding of data and data management practices, specifically ability to work with data users to ensure data collection and management adhere to best practices • Ability to assess the impact of new requirements on current platforms and all upstream and downstream applications, systems, and processes • Excellent skills and experience in product and project management • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally, upwards, and external vendors • Ability to communicate across all levels of the organization and work with diverse project team • Exceptional verbal and written communication skills • Strong analytical and problem-solving skills • Ability to regularly learn and adopt new technology • Ability to influence cross-functional teams without formal authority • Demonstrated experience managing employees • Bachelor’s degree in Computer Science, Business, Engineering, or related field or equivalent experience • 3+ years of product management or similar experience • 7+ years of Salesforce experience • 2+ years of technical consulting experience strongly preferred • Experience working with nonprofit organizations required • Salesforce Certified Platform Administrator II certification required • Salesforce Certified Agentforce Nonprofit Consultant certification required • Salesforce Certified Application Architect certification required • Salesforce Certified Platform Strategy Designer certification nice to have • Salesforce Certified Platform User Experience Designer certification nice to have • Salesforce Certified System Architect certification nice to have • Salesforce Certified Technical Architect certification nice to have • Salesforce Certified Platform Data Architect certification nice to have • Salesforce Certified Platform Development Lifecycle and Deployment Architect certification nice to have • Salesforce Certified Platform Identity and Access Management Architect certification nice to have • Salesforce Certified Platform Sharing and Visibility Architect certification nice to have • Salesforce Certified Omnistudio Developer certification nice to have • Secure, private home office workplace with reliable high-speed internet connection

🏖️ Vorteile

• Medical, Dental, Prescription Drug Coverage and Vision • 401(k) • 2 week paid vacation (full-time) / 1 week paid vacation (part-time) • 12 paid sick days per year • 11 paid holidays • Paid Parental Leave • Mileage & Cell Phone Reimbursement (when applicable) • Tuition reimbursement and licensure supervision • Growth & development through continuous training • Clinical and administrative advancement opportunities

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