
1 - 10 Mitarbeiter
🤝 B2B
🛍️ eCommerce
🛒 Einzelhandel
B2B • eCommerce • Retail
Yum! Center for Global Franchise Excellence ist Teil von Yum! Brands, Inc. , das ein globales Netzwerk von über 60. 000 Restaurants unter bekannten Marken wie KFC, Taco Bell und Pizza Hut betreibt. Das Zentrum konzentriert sich darauf, mit Franchise-Betreibern zusammenzuarbeiten und Wachstum sowie Exzellenz im Franchising zu fördern, während es Nachhaltigkeit und unternehmerische Verantwortung in seinen über 155 Ländern umfassenden Operationen betont.
🕒 vor 27 Tagen
🗣️🇺🇸🇬🇧 Englisch erforderlich
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1 - 10 Mitarbeiter
🤝 B2B
🛍️ eCommerce
🛒 Einzelhandel
B2B • eCommerce • Retail
Yum! Center for Global Franchise Excellence ist Teil von Yum! Brands, Inc. , das ein globales Netzwerk von über 60. 000 Restaurants unter bekannten Marken wie KFC, Taco Bell und Pizza Hut betreibt. Das Zentrum konzentriert sich darauf, mit Franchise-Betreibern zusammenzuarbeiten und Wachstum sowie Exzellenz im Franchising zu fördern, während es Nachhaltigkeit und unternehmerische Verantwortung in seinen über 155 Ländern umfassenden Operationen betont.
• Define and continuously evolve a multi‑year product vision and strategy for the mobile app aligned to company goals and customer needs. • Set clear, outcome‑based objectives (OKRs) and ensure priorities reflect the highest customer and business value. • Translate strategy into a focused portfolio of initiatives that balance offense (growth) and defense (stability, reliability, technical debt). • Lead an empowered product squad—especially with engineering and design to identify opportunities, explore solutions, and deliver measurable outcomes (not just features). • Establish strong product principles and decision frameworks so teams can move fast with clarity and integrity. • Drive digital innovation through emerging technologies and continuously evaluate and influence KFC's position to be able to deliver differentiated customer experiences. • Create an environment where teams tackle risks early (value/usability/feasibility/viability) through discovery, prototyping, and experimentation. • Drive continuous discovery and delivery using customer research, analytics, and experiments to validate ideas before scaling solutions. • Develop a deep understanding of customers and operators using qualitative and quantitative insights to uncover unmet needs and friction points. • Champion field immersion, partnering with market and operations leaders to validate solutions in real restaurant environments and ensure they scale under operational complexity and peak‑demand conditions. • Drive data‑informed decision‑making by defining success metrics, evaluating product performance, and steering rapid iteration to deliver measurable business and guest outcomes. • Forecast the approximate benefit of initiatives using benchmarks and prior learnings; define measurement plans upfront so key metrics are treated as P0 requirements (instrumentation is not an afterthought). • Ruthlessly simplify: repeatedly capture ~80% of value with ~20% of effort, pushing teams toward the smallest solution that achieves the outcome without sacrificing quality or integrity. • Sequence work to optimize compounding impact, balancing quick wins vs platform investments and ensuring the roadmap remains outcome based. • Grind it out to ship: remove obstacles, align stakeholders, and drive end to end execution through launch, adoption, and iteration. • Collaborate across Marketing, Operations, Technology, Finance, Legal, and Support to integrate product plans and deliver a seamless end to end guest experience. • Build credibility and trust across a matrixed organization; earn the right to make decisions by being prepared, data informed, and relentlessly focused on business outcomes.
• 8–12+ years of progressive product management experience, with demonstrated ownership of complex, customer facing digital products. • Proven success leading empowered, cross functional product teams (product, design, engineering, data) to deliver measurable business and customer outcomes, not just feature output. • Significant experience owning a high scale consumer product (mobile experience strongly preferred), with strong product judgment across discovery, delivery, and go to market. • Demonstrated ability to define and execute product vision, strategy, and roadmaps, translating ambiguous problem spaces into focused, outcome oriented plans. • Strong prioritization skills, with a consistent track record of sequencing work to balance growth initiatives, platform investments, and operational reliability. • Demonstrated strength in data driven decision making, including forecasting impact, defining success metrics upfront, instrumenting products for measurement, and learning from post launch results. • Ability to simplify complex problems and solutions, consistently delivering maximum value with minimal complexity. • Proven execution capability, including end to end ownership of initiatives from concept through launch, adoption, and iteration. • Sufficient technical fluency to understand engineering complexity and trade offs, assess feasibility independently, and partner effectively with engineering leaders. • Strong design sensibility, with the ability to distinguish good from great user experiences and raise quality standards while respecting technical and operational constraints. • Excellent written and verbal communication skills, including the ability to influence stakeholders at all levels. • Demonstrated ability to earn trust, push back constructively, and influence decisions in a matrixed organization. • Comfortable operating in environments with ambiguity and change, adapting quickly while keeping teams focused and productive. • Strong ownership mindset, with motivation driven by impact and outcomes, not visibility or title progression. • Preferred Qualifications • Experience in QSR, retail, e commerce, marketplace, or other high volume consumer environments with real world operational constraints. • Experience working closely with restaurant operations, field teams, or franchise organizations. • Deep familiarity with modern product discovery and delivery practices, including empowered team models and continuous discovery • Experience scaling mobile products with meaningful revenue, transaction volume, or system wide impact.
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