Senior Director, Account Management

🕒 vor 4 Tagen

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $155.000 - $165.000 / Jahr

⏰ Vollzeit

🟠 Senior

🧑‍💼 Vertriebsmitarbeiter

👻 Geisterscore 0%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Zappi

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2013

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Zappi ist eine B2B-SaaS-Plattform für Verbrauchereinblicke, die KI und umfangreiche Verbraucherdaten kombiniert, um Marken bei der Produktentwicklung, der Optimierung von Werbung und der Überwachung der Markenleistung zu unterstützen. Die Plattform bietet kontinuierliche Echtzeit-Feedback-Schleifen, iteratives Produkt- und Werbetesting sowie standardisierte, hochwertige Umfragedaten, um Entscheidungsgrundlagen für Markteinführungen zu liefern und die Marketingeffektivität für Unternehmensmarken zu verbessern.

Beschreibung

• Own and expand existing enterprise customer relationships • Drive adoption of Zappi's agile research solutions and demonstrate the value of persistent audience insights • Cultivate and retain relationships with senior stakeholders within a portfolio of accounts • Identify new growth areas, including increasing user bases, upselling premium solutions, driving adoption in new business units and users, and cross-selling solutions • Conduct in-depth discovery of customer innovation, advertising, and insights processes • Develop strategic solutions and enterprise agreements using a consultative selling approach • Navigate complex enterprise organizations and work with COEs, budget holders, senior marketers, and product leaders • Own and manage the renewal bookings target and partner with Customer Success to achieve high GBR and NBR • Execute renewals playbook beginning at least 120 days in advance • Secure long-term, upfront, and early renewal commitments • Act as a strategic partner and advocate for customer success with Zappi • Conduct multiple client-facing meetings per week • Collaborate with Customer Success, Professional Services, Solution Strategy, and Marketing • Provide forecasting, status updates, and strategic insights to internal teams

🎯 Anforderungen

• Significant enterprise selling experience, with a track record of driving contract expansion within complex organizations • Experience in the market research or consumer insights industry or selling market research solutions • Strong consultative sales skills, with the ability to align solutions to customer personas and business objectives • Apply defined qualification principles to strengthen renewals and upsell opportunities, ensuring alignment with economic buyers, decision criteria, and procurement processes • Maintain impeccable Salesforce hygiene, tracking deal timelines, forecast categories, and pipeline accuracy • Demonstrated ability to drive YOY growth through account expansion and retention strategies • Excellent negotiation skills, capable of structuring enterprise contracts that drive customer value and financial growth for Zappi • Ability to manage relationships across multiple teams across complex large enterprise organizations with constantly changing priorities • Strong grasp of budget cycles, procurement processes, and brand-based buying centers • High proficiency in forecasting, pipeline management, and Salesforce best practices • Proactive approach, and ability to challenge industry norms and incumbents • Willingness to travel for customer meetings and internal events, both in the US and internationally as needed • Demonstrated ability and commitment to leverage company-defined AI solutions and tools throughout the sales and account management process

🏖️ Vorteile

• Unlimited holidays, with a minimum of at least 20 days per year plus national holidays • One company-paid mental health day of rest every quarter • Flexible working arrangements, including remote • Thoughtfully designed offices supporting individual work and collaboration • Support setting up a home office, if appropriate • Wellbeing benefits and access to trained therapists / counselors • Company paid Life, AD&D, Short term & Long term disability • Immediate access to Zappi's Health, Dental and Vision Insurance Plan • Option to enter Zappi's 401k program after 90 days of employment, matched up to 4% • Tailored personal development through training allowances, coaching, mentorship and career frameworks

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