Surgical Applications Specialist

🕒 vor 4 Tagen

⚜️ Louisiana, Oklahoma, +1 weitere Bundesländer – Remote

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⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of ZEISS Group

ZEISS Group

10.000+ Mitarbeiter

🏭 Fertigung

🏥 Gesundheitswesen

🧬 Biotechnologie

Manufacturing • Healthcare • Biotechnology

ZEISS ist ein international führendes Technologieunternehmen, das in den Bereichen Optik und Optoelektronik tätig ist. Im vergangenen Geschäftsjahr erzielte die ZEISS Gruppe einen Jahresumsatz von insgesamt 10 Milliarden Euro in ihren vier Segmenten Halbleitertechnik, Industrielle Messtechnik & Forschung, Medizintechnik und Verbrauchermärkte (Stand: 30. September 2023). Mit rund 43.000 Mitarbeitern ist ZEISS weltweit in fast 50 Ländern aktiv und verfügt über rund 30 Produktionsstandorte, 60 Vertriebs- und Servicegesellschaften sowie 27 Forschungs- und Entwicklungszentren (Stand: 30. September 2023). Das 1846 in Jena gegründete Unternehmen hat seinen Hauptsitz in Oberkochen, Deutschland. Die Carl Zeiss Stiftung, eine der größten Stiftungen in Deutschland, die der Förderung der Wissenschaft gewidmet ist, ist alleinige Eigentümerin der Holdinggesellschaft Carl Zeiss AG. Datenschutz: www.zeiss.com/data-protection Impressum: http://zeiss.com/publisher Dies ist der offizielle LinkedIn-Account von ZEISS. Er folgt der ZEISS Netiquette: www.zeiss.com/netiquette

Beschreibung

• Manage the assigned territory by contacting customers, scheduling high-volume on-site training appointments, arranging travel, and addressing customer inquiries. • Deliver tailored training to physicians and staff on medical device operation and clinical applications. • Answer complex questions, identify and resolve issues, and conduct follow-up visits. • Monitor customer commitment using ZEISS Surgical Suite and provide feedback to management and the Surgical Suite sales team. • Maintain in-depth knowledge of the ophthalmic surgical industry and competitive devices. • Coordinate on-site trainings with Surgical Application Specialists in adjacent territories and assist in other territories as needed. • Maintain and update product knowledge on Carl Zeiss products. • Collaborate with marketing and surgical sales teams to keep training materials current. • Attend and support trade shows, conferences, exhibits, and seminars. • Serve as the customer subject matter expert for Surgical Suite technical and clinical issues and resolve difficult situations. • Identify and communicate sales leads and influence purchasing decisions; provide sales support. • Complete administrative tasks including calendars, expense reports, CRM, and product training checklists. • Support field training of new Surgical Application Specialists and Sales Representatives. • Provide feature-improvement feedback to product managers. • Develop training content and present lectures and workshops. • Support management with resolving field issues and train on ancillary surgical instruments when schedule permits.

🎯 Anforderungen

• Minimum 5 plus years of experience in an ophthalmic surgical setting, ophthalmic industry, or comparable experience. • Possesses in-depth knowledge of cataract surgery and IOL calculations, ocular anatomy and pathology as they relate to ophthalmic surgery. • Must hold industry standard credentialing. • Requires effective communication skills and teaching ability to direct customers in a surgical environment. • Stellar communications skills (written & verbal) and teaching ability to work with customers in challenging situations. • Demonstrates exceptional judgment and decision making with defined procedures and practices to determine appropriate answers. • Medium level skills in computers and accompanying software (Microsoft Office—Word, Excel). • Capacity to handle difficult situations and deal effectively and harmoniously with various personnel, internally and externally, at all levels. • Must travel overnight and work occasional weekends. • Well organized and capable of working independently with no supervision. • Must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval. • Requires valid driver’s license and good driving record.

🏖️ Vorteile

• Medical • Vision • Dental • 401k Matching • Employee Assistance Programs • Vacation and sick pay

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