Senior Operations Associate

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🕒 vor 1 Monat

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟠 Senior

⚙️ Operations

👻 Geisterscore 24%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of ZOE.COM

ZOE.COM

- Mitarbeiter

🏥 Gesundheitswesen

🍽️ Lebensmittel & Getränke

📣 Marketing

Healthcare • Food & Beverage • Marketing

ZOE. COM ist ein verbraucherorientiertes Unternehmen für Gesundheit und personalisierte Ernährung, das app-basiertes Coaching, Tests des Darmmikrobioms und Abonnementprodukte kombiniert, um Menschen bei der Verbesserung der Verdauung, Energie und des allgemeinen Wohlbefindens zu unterstützen. Anhand groß angelegter wissenschaftlicher Forschung und randomisierter kontrollierter Studien bietet ZOE personalisierte Ernährungsberatung, einen Darmgesundheitstest, eine Mitglieder-App und verkauft ein pflanzliches Supplement (Daily30+) über direkte Vertriebskanäle an Verbraucher.

Beschreibung

• Support international and retail launches by owning inbound logistics plans, including lead times, shipping schedules, and first-stock delivery to 3PLs and retail distribution centres • Translate retail partner requirements such as routing guides, labelling, ASNs, case and pallet specifications into instructions for 3PLs and freight partners • Check inbound deliveries against retail partner requirements • Support importer-of-record, distributor, and account setups with Legal/Regulatory and Finance • Coordinate inbound and cross-border shipments, bookings, Incoterms, customs documentation, and delivery appointments • Track shipment milestones, in-transit inventory, service risks, and landed-cost drivers • Escalate freight delays, customs blockers, and partner issues with proactive recommendations • Manage daily inventory operations, including purchase-order processing, goods receipts, BOM upkeep, and offline fulfilment tracking • Maintain 3PL portal accuracy, investigate stock issues, and perform month-end count reconciliations • Support supplier onboarding by coordinating QA paperwork, contracts, and system setups • Track operational inputs for EPR packaging, product registrations, and local compliance requirements • Convert post-launch learnings into repeatable templates and playbooks for future market expansions

🎯 Anforderungen

• 2–4 years of hands-on experience in supply chain, logistics, or inventory management • Preferably experience within FMCG, CPG, or fast-growing retail brands • Solid understanding of international shipping and customs documentation • Knowledge of Incoterms • Understanding of physical retail logistics, including routing guides, ASNs, and delivery windows • Experience with ERPs, inventory management tools, and 3PL web portals • Exceptional organisational skills and meticulous execution • Experience with food, beverage, or health and wellness products subject to regulatory oversight is nice to have • Familiarity with EPR packaging compliance and country-specific registration processes is nice to have • Track record of building playbooks or SOPs from scratch during rapid company scaling is nice to have

🏖️ Vorteile

• Equal opportunity employer • Reasonable accommodations during the interview process • Streamlined four-step hiring process • Average hiring process of 20 to 30 days • Flexible interview timeline to match the candidate’s schedule and preference

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