Business Relationship Manager

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11:11 Systems

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2020

🤝 B2B

🔒 Cybersecurity

🏢 Entreprise

💰 Private equity en 2021-10

B2B • Cybersecurity • Enterprise

11:11 Systems est un fournisseur de plateforme cloud résiliente et de services informatiques gérés, axé sur l'aide aux organisations pour moderniser, protéger et gérer leur infrastructure. Ils proposent des services cloud publics et privés gérés, un stockage d'objets haute performance, des solutions de sauvegarde (y compris Veeam et Cohesity), la reprise après sinistre en tant que service (DRaaS), et une suite de services de sécurité tels que la veille continue des risques, la détection et réponse gérées (MDR), SIEM géré et EDR. Ils offrent également des solutions réseaux (SD-WAN, SASE, connectivité gérée), du conseil, et une console cloud pour la gestion centralisée, ciblant les clients professionnels et d'entreprises.

Description

• Proactively develops relationships at all levels within their area of business focus, as well as building rapport and credibility across the Strategic Initiatives internal teams. • Partners with business to develop a deep understanding of their strategic goals, objectives, and KPIs. • Consults and collaborates with business stakeholders on strategic decisions to ensure alignment with the Strategic Initiatives teams. • Manages stakeholder expectations and takes accountability for delivery. • Develops a strategic roadmap in partnership with the business that will support their objectives and align with SI initiatives. • Participates and leads the demand management process within their area of focus. • Assists the business in road mapping, documenting, and planning for future process and technology needs. • Collaborates with other Business Relationship Managers to develop strategies to align business groups where appropriate. • Assists with prioritization activities within and across business groups. • Guides the business in developing future-state processes to achieve strategic objectives. • Translates business vision to enable a shared understanding by business and SI personnel. • Works with the Enterprise Architects & Solutions Architects on approach and methodology for best use of systems and solutions. • Coordinates changes between SI and business group • Develops and manages communication plans in collaboration with SI and business in order to ensure smooth transition • Develops success criteria with business leaders and measure the progress of SI initiatives against those factors. • Facilitates quarterly performance reviews with business leaders. • Work supportively with colleagues, operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values • Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies • Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements • Additional duties as assigned.

🎯 Exigences

• Bachelor's degree (B.A.) from a four-year college or university in Business, Finance, Computer Science, Engineering, Supply Chain, Management Information Systems or equivalent work experience. • 5-8 years experience with enterprise systems, business operations, supply chain, and/or process environment and standards • 3-4 years of effective people and/or process management experience • Strong written skills, to produce reports and process instructions, with skills in MS Word & PowerPoint, with intermediate level skill in MS Excel are required • Good interpersonal and verbal communication skills • It is desirable that you have a strong sense of ownership/responsibility and can work with minimal oversight • Willingness to work shifted hours to support the global business as required • Must be legally eligible to work in the United States without visa sponsorship.

🏖️ Avantages

• Comprehensive healthcare plan options • Retirement plan with company match • Life, other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs