Enterprise Solutions Manager

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $113 000 - $133 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

💻 Ingénieur Solutions

👻 Score fantôme 14%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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11:11 SYSTEMS

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2020

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

11:11 Systems est un fournisseur de premier plan de solutions cloud, offrant des services comprenant le cloud public et privé géré, la protection des données, la reprise après sinistre et la sécurité. L'entreprise se concentre sur la modernisation des infrastructures informatiques des entreprises, renforçant leur résilience face aux menaces et simplifiant la gestion grâce à des technologies avancées. Avec plus de 40 ans d'expérience, 11:11 Systems exploite son expertise approfondie pour adapter des solutions aux divers secteurs tels que l'éducation, le gouvernement et la santé, garantissant des niveaux élevés de sécurité et de conformité pour ses clients.

Description

• Document and understand the customer’s current, future / desired state, business goals and challenges, capabilities, and IT investments. • Provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices • Serve as the single point of ownership for technology solutions • Implement and manage effective governance practices and procedures across contracted scope of responsibilities • Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership • Direct lifecycle management (LCM) activities to maintain up to date technical documentation • Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability • Manage service / relationship risk areas and takes steps to mitigate. • Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. • Participate in engineering efforts required to develop new capabilities to meet customer requirements. • Identify sales opportunities and collaborate with Account Executives to grow revenue. • Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. • Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer.

🎯 Exigences

• Bachelor's degree in Computer Science, Engineering, or a related field • 10+ years of professional IT experience • At least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience • Technology certifications preferred, such as MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc • At least one professional certification (eg. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience • Functional knowledge and experience on following: Windows Server Virtualization; including VMWare & Hyper-V • Networking; including routing and switching, security, and firewalls • Storage & backup services/administration • Database; Understanding of data models and data flows in complex multitier database and application environments • Unix/Linux BCP & DR scenarios/solutions • Knowledge of Multi-Tier Application architecture design • Must be legally eligible to work without visa sponsorship.

🏖️ Avantages

• Comprehensive healthcare plan options • Retirement plan with company match • Life, other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs