Partner Relationship Manager

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360 Blue

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2007

👥 B2C

🛍️ eCommerce

B2C • eCommerce • Travel

360 Blue est une société de gestion de locations de vacances de luxe spécialisée dans une collection soignée de maisons de vacances haut de gamme le long de la côte du Golfe de Floride. Elle propose des hébergements uniques dans des destinations populaires telles que 30A, Destin et Panama City Beach, en accordant une attention particulière à un service personnalisé tant pour les propriétaires que pour les invités. Avec des options allant de maisons de plage privées à des appartements, 360 Blue assure une expérience de voyage sur mesure qui embrasse le magnifique environnement côtier et les diverses activités disponibles.

Description

• Own a defined portfolio of enterprise accounts with full accountability for health, retention, and expansion. • Build and maintain trusted relationships with executive sponsors and key stakeholders at partner organizations. • Serve as the primary point of contact for all strategic and operational matters across your accounts. • Monitor account health signals and proactively engage partners before issues escalate. • Conduct regular business reviews to assess value realization, surface risks, and identify expansion opportunities. • Diagnose client pain points and work cross-functionally with Product, Data, and Engineering to develop and deliver solutions. • Understand and clearly communicate Key Data’s data delivery methods — including flat file exports, S3 bucket integrations, and API connections — to both technical and non-technical stakeholders. • Partner with the Data Team to coordinate delivery setup, troubleshoot issues, and ensure consistent data quality. • Own the onboarding experience for new enterprise partners from contract signature through active use. • Lead contract renewal conversations grounded in demonstrated ROI and relationship depth. • Identify and qualify upsell and cross-sell opportunities in collaboration with the Sales Team. • Maintain accurate account status and activity in HubSpot; deliver regular updates on health, churn risk, and expansion opportunities to leadership. • Build and maintain partner-facing enablement resources including training materials, documentation, and webinars. • Promote Key Data’s vision and products within the vacation rental and investment community.

🎯 Exigences

• Remote position (US Time Zones) • 3+ years of experience managing enterprise or strategic accounts in a B2B SaaS, data, or technology environment. • Demonstrated ability to build credibility and relationships at the VP/C-suite level. • Familiarity with data delivery concepts including APIs, flat file exports, and cloud storage integrations (e.g., S3); you don’t need to be an engineer, but you must be comfortable in technical conversations. • Solution-oriented mindset — you ask the right questions, listen carefully, and work to solve the underlying problem, not just the surface request. • Proactive, high follow-through: you close the loop, meet commitments, and own outcomes end-to-end. • Excellent verbal and written communication skills; ability to tailor your message to both technical and executive audiences. • Experience or background in the short-term rental, vacation rental, hospitality, real estate investment, or travel technology industry preferred. • Proficient in Google Suite and CRM programs (ChurnZero, HubSpot, Slack, Confluence, Jira).

🏖️ Avantages

• Company-paid individual health and dental insurance • Long-term disability insurance under the company’s standard group plan • $50,000 life insurance policy • $200 towards an annual gym membership • $50/month Internet reimbursement • Up to $1,000/year professional development reimbursement • Company-paid holidays • Eligibility for 401(k) pension plan with 3.5% employer match. No vesting period for employer match. • $75/month mobile phone and voice/data plan reimbursement. • Flexible PTO policy