Director, Order to Cash

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $170 000 - $210 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 3%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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8am

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2005

⚖️ Juridique

☁️ SaaS

💳 Fintech

💰 Private equity en 2024-08

Legal • SaaS • Fintech

8am is a professional business platform that helps law firms, accounting firms, associations, and other professional services manage billing, payments, compliance, and case/practice workflows. The company offers a suite of SaaS products — including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay — that combine payments, practice management, document and case tools, and practical AI features to automate work, improve cash flow, and maintain industry-specific compliance. 8am emphasizes secure, compliant payments (PCI Level 1, IOLTA compliance for legal), integration with other tools, and measurable time and productivity savings for professionals.

Description

• Own end-to-end billing, invoicing, collections, and payment settlement across subscription and transaction-based revenue • Reconcile payment transactions and merchant settlements • Lead operational oversight of SaaS/subscription and payments-based revenue • Partner with the Accounting Manager on ASC 606 revenue recognition • Build a collections strategy to reduce aged receivables and improve recovery rates • Select and improve billing, collections, and payment tools including Stripe, Workday, Salesforce, TSYS, and Zuora • Build documented processes that reduce manual work and error risk • Hire, mentor, and develop managers and specialists across billing, collections, and payment operations • Set team KPIs and service-level goals • Partner with Sales, Customer Success, Product, Engineering, and Risk on billing, collections, and payments • Represent Order to Cash in pricing and product decisions • Maintain internal controls across billing, collections, and settlements • Support audit and compliance work with the Assistant Controller • Champion AI adoption to accelerate close and reconciliation, reduce manual work, and improve forecasting

🎯 Exigences

• 7+ years of progressive experience leading billing, collections, payment operations, or revenue operations, ideally in fintech, payments, or SaaS • Experience building and leading teams, including managing other people managers • Track record of owning and improving end-to-end operational processes at scale • Revenue accounting exposure (ASC 606) across both SaaS/subscription revenue and payments/transaction-based revenue is strongly preferred • Experience with payment processing, card networks, ACH, and payment processors like Stripe, TSYS, or Adyen • Comfort with ERP, billing, and CRM systems such as Workday, Zuora, or Salesforce • Strong analytical skills • Advanced Excel • Hands-on experience using AI tools like Claude or ChatGPT to automate and improve workflows • Bachelor's degree in Accounting, Finance, Business, or equivalent experience • CPA is a plus

🏖️ Avantages

• Medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees • Annual bonuses • Equity options • 401(k) or RRSP if in Canada, with a company match for all team members • Flexible Time Off • Paid holidays • Parental leave program • Wellness stipends • Mental health support • One-on-one nutrition coaching • Continuous learning through 8am.edu • Leadership programs • Professional development funds • Individually focused talent development • Charitable matching gift program • Paid time off for volunteer service • Company-sponsored volunteer events, both local and virtually • Virtual and in-person team-building events • Quarterly award recognition through the Rise & Shine Award of Excellence Program • Peer-to-peer appreciation platform

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