Commercial Account Executive, CCaaS

🕒 il y a 5 mois

🗽 New York, North Carolina – Distant

🗽 New York – Remote 🌲 North Carolina – Remote

💵 $97 500 - $162 500 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧑‍💼 Ingénieur d'affaires

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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8x8

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1996

☁️ SaaS

📡 Télécommunications

🏢 Entreprise

💰 €121 900 000 Post-IPO Equity en 2022-01

SaaS • Telecommunications • Enterprise

8x8 est une plateforme et un partenaire complet conçus pour améliorer l'expérience client (CX) en unifiant les communications commerciales et les données d'interaction. Fiable par plus de 3 millions d'utilisateurs professionnels, 8x8 fournit des solutions telles que des centres de contact, des communications unifiées et des API sans code pour relever les défis de communication complexes. En intégrant l'intelligence artificielle dans leur plateforme, 8x8 aide les entreprises à connecter leurs équipes et leurs clients, à obtenir des informations et à obtenir des résultats percutants. La plateforme vise à moderniser les opérations, à atténuer les risques et à construire la fidélité des clients, offrant une expérience fluide et efficace pour les entreprises.

Description

• Own and consistently achieve (or exceed) an annual sales quota within the Commercial segment. • Drive net-new customer acquisition and expansion opportunities across contact center and unified communications buyers. • Lead the end-to-end sales process, including discovery, solution alignment, demonstrations, commercial negotiations, and contract close. • Position 8x8’s CCaaS, UCaaS, and CX portfolio to address customer pain points and business outcomes, with a focus on scalability and measurable ROI. • Develop and maintain strong relationships with key decision-makers, including Directors, VPs, and C-level executives. • Collaborate cross-functionally with Sales Engineering, Channel Partners, Customer Success, and Marketing to deliver cohesive, customer-centric solutions. • Build and execute territory and account plans to grow pipeline, forecast accurately, and expand market share in the East region.

🎯 Exigences

• 5+ years of B2B SaaS sales experience in a hunter or hybrid role, consistently meeting or exceeding quota. • Proven success selling CCaaS, CX, UCaaS, or similar cloud-based communications solutions to Commercial or Mid-Market customers. • Experience managing complex sales cycles involving multiple stakeholders and decision-makers. • Strong discovery, consultative selling, and value-based messaging skills. • Excellent relationship-building abilities with a track record of earning customer trust and long-term partnerships. • Strong communication, presentation, and negotiation skills, with confidence engaging executive-level audiences. • Self-motivated, highly organized, and comfortable operating autonomously in a fast-paced, high-growth environment. • Experience selling contact center solutions (cloud or hybrid) including voice, digital channels, analytics, or workforce engagement tools (preferred). • Familiarity with CX, AI-driven customer engagement, or conversational AI capabilities within contact center platforms (preferred).

🏖️ Avantages

• Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. • Reasonable accommodation to individuals with disabilities in accordance with applicable laws.