Associate Director, External HUB Programs

🕒 il y a 8 jours

🌽 Illinois – Distant

infoinfo

💵 $141 500 - $268 500 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de AbbVie, pas via un site d'emploi

Repérée par Remote Rocketship il y a 8 jours

Toujours ouverte sur le site de AbbVie. Vérifiée il y a 2 heures.

Logo of AbbVie

AbbVie

10 000+ employés

Fondée en 2013

🏥 Santé

💼 Conseil

🏭 Fabrication

Healthcare • Consulting • Manufacturing

AbbVie est une entreprise pharmaceutique mondiale qui découvre et fournit des médicaments et des solutions innovants pour améliorer les vies. Axée sur le traitement des défis de santé les plus difficiles au monde, AbbVie opère dans plus de 175 pays, offrant une large gamme de produits dans des domaines tels que l'immunologie, l'oncologie, les neurosciences et les soins esthétiques. Engagée dans l'innovation scientifique, AbbVie investit massivement dans la recherche et le développement, visant à produire des médicaments de premier ordre. L'entreprise met également l'accent sur la diversité au sein du lieu de travail, la durabilité et les initiatives de soutien aux patients, assurant un impact positif tant pour ses patients que pour la communauté au sens large.

Description

• Provide oversight for OneHUB external hub vendors supporting AbbVie's Access and Affordability programs • Manage day-to-day vendor oversight, including SLAs, quality standards, compliance requirements, and business needs • Oversee vendor performance across multiple partners and conduct business reviews • Maintain governance frameworks, reporting structures, and performance review cadence • Identify performance gaps and direct corrective action plans • Monitor vendor financial performance and resource utilization • Identify operational, compliance, and performance risks and implement mitigation strategies • Partner with AbbVie Patient Services and brand stakeholders to translate strategic priorities into operational execution • Provide performance updates, risk assessments, and strategic recommendations to internal stakeholders • Ensure vendor capabilities and resource models scale with changing business demands • Identify cross-vendor optimization opportunities and standardize best practices • Guide process enhancements, staffing adjustments, workflow redesign, and technology optimization • Drive root cause analysis and mitigation planning for systemic or recurring issues • Lead and develop a team responsible for external hub vendor relationship management and performance monitoring • Set priorities, accountability standards, and performance expectations; coach team members

🎯 Exigences

• Bachelor's Degree required • 7+ years of experience in vendor management, operations leadership, patient services, access support, or related commercial operations • Experience within healthcare, biopharma, patient services, specialty pharmacy, or access support environments preferred • Experience overseeing vendor performance across multiple external hub partners • Knowledge of contractual obligations, SLAs, KPIs, quality standards, and compliance requirements • Ability to monitor vendor financial performance and resource utilization • Ability to identify and mitigate operational, compliance, and performance risks • Ability to translate strategic priorities into operational direction • Ability to use data and insights to compare performance trends and identify improvement opportunities • Experience leading and developing teams

🏖️ Avantages

• Paid time off, including vacation, holidays, and sick leave • Medical, dental, and vision insurance • 401(k) • Eligibility to participate in long-term incentive programs

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