Customer Service Representative, Healthcare

Emploi pas sur LinkedIn

🕒 il y a 11 jours

🤠 Texas – Distant

🤠 Texas – Remote

💵 $14 - $15 / heure

⏰ Temps Plein

🟢 Junior

💝 Support Client

🚫👨‍🎓 Aucun diplôme requis

🦅 Parrain de Visa H1B

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Sagility

Site WebLinkedInTous les Emplois

10 000+ employés

📋 Conformité

🔒 Cybersecurity

☁️ SaaS

Compliance • Cybersecurity • SaaS

Sagility est une entreprise spécialisée dans la fourniture de solutions technologiques pour la gestion des cookies internet et l'assurance de la conformité avec les réglementations sur la vie privée, telles que la loi européenne sur les cookies. Elle se concentre sur l'aide aux sites web pour collecter et utiliser les données de manière efficace tout en respectant la vie privée et les préférences des utilisateurs.

Description

• Handle incoming calls promptly and professionally. • Research and provide effective resolutions to customer inquiries. • Accurately document call details. • Communicate empathetically and diplomatically with clear, professional articulation. • Meet team goals for quality and customer satisfaction daily.

🎯 Exigences

• Must be 18 years or older. • High School Diploma or equivalent. • Minimum of 1 year at a single job, preferably in customer service. • Reliable attendance, with no absences in the first 90 days. • Typing at least 25 WPM. • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download. • Secure, private work area at home. • Flexible availability, including weekends. • Previous healthcare experience is a plus. • Commitment to excellence and a positive attitude. • Strong communication and interpersonal skills. • Comfort in a fast-paced, team-oriented environment. • Proficiency in navigating computer applications. • Desire to exceed customer expectations and grow professionally. • At least 1 year of experience in a call center environment is required.

🏖️ Avantages

• Competitive pay: $14.00 – $15.00/hour. • Performance-based incentives. • Paid training in a cutting-edge virtual training environment. • Comprehensive health coverage (available after 90 days). • Employee wellness and engagement programs. • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. • Daily Pay. • Medical, Dental, and Vision coverage. • Life Insurance. • Short-Term and Long-Term Disability options. • Flexible Spending Account (FSA). • Employee Assistance Program. • 401(k) with employer contribution. • Paid Time Off (PTO). • Tuition Reimbursement.