Senior Corporate Travel Consultant

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Internova Travel Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group est une entreprise de services de voyage renommée, spécialisée dans la fourniture de solutions variées liées aux voyages. L'entreprise propose des services tels que les voyages de loisirs, la gestion des voyages d'affaires et les croisières, répondant aux besoins diversifiés de ses clients. Avec un fort accent sur la satisfaction client et les expériences de voyage innovantes, Internova vise à améliorer la manière dont les gens voyagent et explorent le monde.

Description

• Service inbound medical patient travel requests • Deliver extraordinary customer service to ALTOUR clients • Greets all clients with enthusiasm • Provide consultative service to travelers and travel arrangers throughout the booking process • Complete all reservations in an accurate and timely manner, ensuring all corporate travel policies are followed • Follow applicable guidelines around medical patient travel, including unique needs • Secure the lowest air/car/hotel/other services rates available at time of booking • Maintain goal expectations in productivity, quality and customer experience

🎯 Exigences

• 5 years’ travel selling experience • 5 + years’ customer service experience, preferably in the travel industry • Experienced in international travel bookings and process • Typing speed of at least 50 WPM • Exceptional/above & beyond, proactive customer service approach • Excellent travel industry knowledge • Exceptional attention to detail and follow up • Mastery in Travelport+/Galileo GDS, GDS formats, short cuts, enhancements, pricing • Corporate travel experience required • Experienced handling of multiple accounts • Exceptional communication skills, both written and oral • Ability to embrace change; adaptable • Demonstrates exceptional teamwork.

🏖️ Avantages

• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance