Software Asset Management Product Owner – Enterprise SaaS

Emploi pas sur LinkedIn

🕒 il y a 23 jours

🇺🇸 États-Unis – Télétravail

💵 $50 - $60 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of AdNet/AccountNet Inc.

AdNet/AccountNet Inc.

51 - 200 employés

Fondée en 1990

💼 Conseil

🏥 Santé

⚖️ Juridique

Consulting • Healthcare • Legal

AdNet/AccountNet Inc. est une entreprise de gestion du capital humain et de recrutement détenue par 8(a), WOSB, LGBTE et WBE, fondée en 1990 et basée à Baltimore, MD. La société fournit des services de recrutement pour le gouvernement et le secteur commercial, une recherche de cadres, le placement de consultants et de sous-traitants, ainsi que des services d'acquisition de talents pour des rôles à distance et sur site. AdNet met l'accent sur les personnes, des processus adaptables et des placements réussis (sa formule « P3 »), et s'engage également dans des initiatives communautaires, des podcasts et des bourses d'études.

Description

• Take ownership of the roadmap and backlog for assigned SaaS applications and/or ITAM technologies. • Continuously improve operations through automation, process standardization, and effective governance. • Balance compliance obligations with business productivity. • Serve as the central point of communication between business stakeholders and engineering/support resources. • Develop measures of success related to application adoption, cost efficiency, and risk. • Review and assess proposed SaaS solutions before implementation, considering security, technical compatibility, integration requirements, and administrative effort. • Provide hands-on technical administration for enterprise-approved SaaS applications. • Help ensure applications remain secure, scalable, reliable, and efficiently managed. • Implement and administer SSO, conditional access, MFA, administrative roles, SaaS security controls, automated provisioning/deprovisioning, role assignment, license assignment, and access review workflows. • Support least-privilege security practices for users, administrators, service accounts, service principals, secrets, and API permissions. • Manage and automate joiner, mover, and leaver processes. • Apply AI, APIs, scripting, low-code platforms, and other automation technologies to reduce repetitive administrative work. • Create and maintain standards for application administration, administrative ownership, access review frequency, and secure system configurations. • Provide advanced escalation support for application and access issues beyond Tier 1 and Tier 2 support levels. • Oversee assigned SaaS applications throughout onboarding, active management, renewal, and retirement. • Analyze license utilization, user activity, and spending to identify underused software, license reclamation opportunities, licensing model changes, and vendor contract right-sizing opportunities. • Coordinate renewal readiness with Finance and Procurement using historical usage patterns and projected future demand. • Maintain accurate SaaS inventory records for applications, license entitlements, users, administrators, and integrations. • Improve visibility into SaaS spending, utilization, and risk. • Support internal and external audits through license compliance validation and periodic user access reviews. • Administer governance activities in accordance with established ITAM standards.

🎯 Exigences

• At least 3 years of experience in SaaS application administration or IT Asset Management, with demonstrated hands-on technical expertise. • At least 3 years of experience configuring, integrating, securing, and administering enterprise SaaS applications, including SSO, API connectivity, and application administration consoles. • Strong understanding of major software licensing models, including named-user, concurrent, consumption-based, and enterprise agreements. • Strong analytical and troubleshooting skills with the ability to combine utilization, entitlement, and spending data into practical business recommendations. • Experience maintaining reliable configuration and inventory information across multiple systems and using data analysis or system queries to detect discrepancies. • Demonstrated ability and initiative in using emerging technologies, particularly AI and automation solutions, to improve operations and decision-making. • Preferred: Knowledge of ITAM/SAM solutions and CMDB or application inventory technologies. • Preferred: Experience with SAML, OAuth, OpenID Connect, Entra ID / Azure AD, or comparable identity technology. • Preferred: Understanding of service principals, APIs and their permissions, Graph-style access models, SaaS security controls, and vendor administration portals. • Preferred: Experience automating processes using APIs, scripting, Power Platform, or similar tools. • Preferred: Bachelor’s degree. • Preferred: Experience building dashboards or reports using Excel and/or BI technologies and presenting findings to non-technical stakeholders. • Preferred: Demonstrated ability to operate across technical engineering, governance, and financial/cost optimization functions. • Preferred: Hands-on experience supporting SOX, ITGC, or access review activities. • Preferred: Professional certifications related to ITAM, SAM, IT service management, or procurement, including IAITAM, ITIL, or comparable certifications.

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