Customer Service Representative

🕒 il y a 8 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of American Income Life Insurance Company

American Income Life Insurance Company

5001 - 10000 employés

⚕️ Assurance santé

👥 B2C

Healthcare Insurance • B2C

American Income Life Insurance Company est un fournisseur d'assurances vie opérant en tant que division American Income de Globe Life. Elle commercialise et distribue des produits d'assurance vie et de santé complémentaire par l'intermédiaire d'un réseau d'agents et propose des outils de recherche d'agents pour les clients aux États-Unis, au Canada et en Nouvelle-Zélande. L'entreprise met l'accent sur la confidentialité des clients et la conformité réglementaire (HIPAA).

Description

• Contact individuals who have requested information • Educate clients on available benefit options based on their needs • Assist clients in completing applications and enrolling in coverage • Follow up with leads via phone, text, or Zoom • Participate in ongoing training and team mentorship • Track performance metrics and maintain accurate records

🎯 Exigences

• Strong interpersonal and communication skills (verbal & written) • Self-motivated with a positive, coachable attitude • Goal-oriented with a strong desire to grow personally and professionally • Comfortable working independently in a remote setting • Computer savvy • Must be authorized to work in the U.S. and able to pass a background check • Preferred but not required: Sales, customer service, or call center experience • Interest in leadership, training, or team-building • Bilingual is a plus

🏖️ Avantages

• Uncapped commission + performance bonuses • Daily, weekly, and monthly incentives • Flexible scheduling – you choose when you work • Remote training & one-on-one coaching • Leadership advancement opportunities • A fun, fast-paced environment with weekly team recognition

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