Connectivity Partner Manager

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $111 000 - $123 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Airbnb, pas via un site d'emploi

Repérée par Remote Rocketship il y a 15 jours

Toujours ouverte sur le site de Airbnb. Vérifiée il y a 1 heure.

Logo of Airbnb

Airbnb

5001 - 10000 employés

Fondée en 2007

✈️ Tourisme

📦 Logistique

🛍️ eCommerce

💰 Post-IPO Equity en 2020-12

Travel • Logistics • eCommerce

Airbnb est une place de marché en ligne mondiale qui met en relation des personnes cherchant un hébergement avec des hôtes proposant des options de logement uniques et variées, souvent dans des propriétés résidentielles. Les utilisateurs peuvent réserver des espaces allant d'appartements d'une chambre entière à des maisons complètes et des hôtels de charme. Airbnb propose également des expériences, permettant aux invités de réserver des activités organisées par des locaux, offrant ainsi une expérience de voyage authentique.

Description

• Own the health and growth of Airbnb’s network of connectivity providers, including channel managers, property management systems (PMS), central reservation systems (CRS) and other integration partners • Own end-to-end connection performance across a network of connectivity partners, delivering day-to-day support through scaled programs • Build deep knowledge of technical integrations across PMS, CRS and Channel Managers to provide targeted partner support • Use data to identify strategic opportunities and drive growth • Own scaled communications to partners on feature updates, mandatory API changes, and deprecations, with clear timelines and next steps • Educate partners on product updates and share partner feedback with internal stakeholders • Troubleshoot partner technical issues to ensure performance • Develop and maintain technical partner resources supporting field teams to self-serve • Represent Airbnb at external meetings and industry events with connectivity and hotel partners • Design and manage projects supporting the commercial goals of Airbnb and its hotel and connectivity partners • Improve connection quality and operations in close partnership with internal stakeholders

🎯 Exigences

• 6+ years of experience in a Connectivity Partner Manager or Technical Partner Manager role within a global technology or hospitality tech company • Strong understanding of hospitality/travel software; PMS, CRS, Channel Managers • Proficiency in SQL, Looker and Excel • Solid technical troubleshooting skills and project management experience • Excellent communication and presentation abilities, with confidence in engaging clients across multiple channels with stakeholders at various levels • Effective time management and ability to prioritize in a fast-paced environment • Strong quantitative skills with a proven ability to leverage data in decision-making • Adaptability to shifting priorities, projects, and deadlines • Passion for Airbnb, travel, and the sharing economy • Tableau, Asana, Jira and Salesforce experience preferred • Being an Airbnb host is a plus • Must live in a state where Airbnb, Inc. has a registered entity

🏖️ Avantages

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Reasonable accommodations throughout the recruitment process for applicants with disabilities

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