Associate Relationship Manager

🕒 il y a 5 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Allica Bank

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2019

🏦 Banque

🤝 B2B

💳 Fintech

Banking • B2B • Fintech

Allica Bank est une banque d'affaires britannique qui se concentre sur le service des petites et moyennes entreprises établies (PME) et des cabinets de services professionnels. Elle propose des comptes courants pour entreprises, des épargnes associées et une gamme de produits de financement comprenant des prêts hypothécaires commerciaux, des financements d'actifs, des financements de croissance, des financements relais, des découverts et des financements de factures. Allica met l'accent sur un service orienté relationnel avec des gestionnaires de relation dédiés basés au Royaume-Uni, des outils numériques de gestion de l'argent et des intégrations comptables, et souligne la protection FSCS pour les dépôts éligibles ; ses produits de dépôt sont régulés par la PRA et la FCA.

Description

• Manage a portfolio of SME customers, deliver outstanding customer service, build trusting relationships and understand clients’ businesses and ambitions • Deliver commercial targets including lending and new customer/deposit acquisition • Identify and meet client needs through Allica products and services • Build an external network with SME advisers and the wider business community to generate new business and signpost clients to support • Manage portfolio risk, complete required risk activities, identify signs of client stress and take proactive action • Work closely with a Senior Relationship Manager and support the wider team as part of a personal development plan • Participate in new business campaigns, attend events, follow up leads, support prospect engagement and undertake appropriate cold calling • Support event organisation and follow-up with SME customers, prospects, accountants, solicitors and professional advisers • Maintain accurate CRM records and control customer, prospect and portfolio activity • Build collaborative relationships with internal stakeholders to meet customer needs and resolve issues quickly

🎯 Exigences

• Some B2B sales, account management and/or SME banking experience • A clear interest in building a career in SME relationship banking and a passion for supporting SMEs to be more successful • Some experience of commercial lending and understanding / analysing financial accounts would be of benefit • Curious, proactive and keen to learn • Motivation to develop lending, sales, risk management and portfolio management capability through formal training and on-the-job coaching • Confident engaging with customers, prospects and SME business advisers in person, via video call and by phone • Good organisation and attention to detail • Ability to manage customer information and requests, portfolio tasks and follow-up actions accurately and at pace • Practical understanding of customer service, sales activity and account management disciplines, ideally gained in a B2B, financial services or relationship-led environment • Confident using systems, CRM tools and data to manage activity, track progress and support strong customer and risk outcomes • Experience using AI tools in a business environment would be of benefit • Energetic, resilient, hands-on approach with confidence to get into the detail, solve problems and take ownership of outcomes • Strong communication skills • Strong alignment to Allica’s values, with judgement, integrity and energy to lead by example • Applicants must reside in the UK; most cases require already residing in the UK for sponsorship purposes

🏖️ Avantages

• Full onboarding support and continued development opportunities • Options for flexible working • Regular social activities • Pension contributions • Discretionary bonus scheme • Private health cover • Life assurance • Family friendly policies including enhanced Maternity & Paternity leave

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