Bilingual Account Manager – English/Spanish

🕒 il y a 25 jours

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $70 000 - $75 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Allied Benefit Systems

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1980

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Allied Benefit Systems est une entreprise nationale de solutions de santé qui propose des services d'administration de plans de santé, de gestion des soins et des coûts, de services de réseau de prestataires et d'analyse de données aux employeurs, aux membres et aux consultants en avantages sociaux. L'entreprise se concentre sur la réduction des coûts de santé, l'optimisation de la performance des plans et l'amélioration de l'expérience des membres grâce aux services administratifs, aux analyses et aux perspectives, ainsi qu'à des réseaux de prestataires personnalisables.

Description

• Act as the liaison between the employer and broker, Client Executive, and various Allied departments involved in administering self funded group health plans • Provide communication regarding industry and legislative updates and ACA compliance • Manage and resolve escalated employee issues • Conduct quarterly meetings to review plan performance, build client relationships, and ensure overall satisfaction leading to client retention • Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes • Prepare and host employee presentations, employer portal training, and executive summary report reviews • Troubleshoot, identify, and improve internal processes with various Allied departments • Produce and analyze ad hoc reporting when requested from a client, broker, or Client Executive • Help facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing open enrollment for current employer groups • Cross sell various Allied solutions to existing clients • Other duties as assigned

🎯 Exigences

• At least three years’ experience in an account management role required • Excellent working knowledge of employee medical benefit plans required • Experience with group health insurance and self funded health plans preferred • Excellent written and verbal communication skills • Intermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications • Public speaking and an ability to present benefits and compliance

🏖️ Avantages

• Medical, Dental, Vision, Life and Disability Insurance • Generous Paid Time Off • Tuition Reimbursement • Employee Assistance Program • Technology Stipend